Emergency Medical Technician - HART Program

Position Description

If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

About Harris County Public Health: Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Our Values:

• Transparency - We share information openly and honestly so that staff, partners, and the community understand our actions and the reasons behind them.
• Integrity - Our actions reflect strong ethical principles, ensuring we remain trustworthy, accountable, and consistent with our mission.
• Respect - We foster a supportive environment by valuing diverse perspectives, listening intentionally, and treating people with dignity in every interaction.
• Impact - We focus our efforts on activities that improve health, reduce disparities, and create meaningful, measurable outcomes for the communities we serve.
• Collaboration - We actively partner across teams, disciplines, organizations, and communities to align our efforts toward common goals.

Position Overview: Under the direction of the HART Medical Director and supervision of Emergency Medical Technician (EMT) Field Supervisor, the HART EMT works in partnership with the HART Crisis Intervention Specialist (CIS) to form the Response Team. The HART EMT responds to non-emergent social welfare, physical, mental, and/or behavioral health calls by ensuring community member (patient) stabilization, assess injuries and illnesses, provide basic life support. The HART EMT provides support to and may assist the CIS to safely and actively engaging community members in non-enforcement strategies and tactics such as de-escalation, harm reduction, and trauma informed care. The HART EMT will make informed decisions related to best practices in a medical situation, crisis, referrals, crisis counseling, and determine the need for immediate transportation to needed services.

• Respond to calls for non-emergency community care services via Mobile Computer Terminal (MCT) or radio.
• Assess a patient's condition and determine if the patient is stable or requires EMS assistance and report assessment findings to the on scene behavioral health specialist.
• Provide first-aid treatment and/or basic life support to patients
• Clearly explain procedures to patients and relay information to other responders.
• Transfer patients to designated community care facilities or EMS.
• Work with a behavioral health specialist/social worker to refer patients to community based resources in an effort to keep them out of the hospitals and criminal justice system.
• Document medical care given to patients in a prompt and effective manner.
• Inventory, replace, and sterilize supplies and equipment after use.
• Maintain and clean service vehicle and station locations daily.

Harris County is an Equal Opportunity Employer

Requirements

Education:

• High School Diploma or Equivalent

Experience:

• At least two (2) years of experience in Emergency Medical Services.

Licensures:

• Current Texas Driver's License (upon hire)
• Current Texas EMT License
• Current BLS License

Knowledge, Skills and Abilities:

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills (verbal & written)
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
• Ability to maintain confidentiality when dealing with sensitive information
• Ability to work well with public and staff members
• Must use your personal mobile device for our Multi-factor Authentication process

Core Competencies:

• Data Analytics and Assessment Skills: Ability to use data to analyze community health needs and support decisions that improve community health outcomes.
• Communication Skills: This competency focuses on using clear and effective communication to engage audiences, address misinformation, and build trust, supporting informed decisions and stronger public health outcomes.
• Health Advancement Skills: This competency focuses on applying principles of equity, diversity, and inclusion to public health, addressing systemic barriers, and promoting fair access to resources for healthier communities.
• Community Partnership Skills: This competency focuses on collaborating with communities to address the systems and policies affecting health, fostering engagement, shared ownership, and sustainable improvements in well-being.
• Public Health Science Skills: This competency focuses on using public health science and evidence-based approaches to develop and improve policies and programs, ensuring effective delivery of the 10 Essential Public Health Services.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

• Bilingual (Spanish, Chinese Mandarin, Korean, Vietnamese, Hindi)

General Information

Important Notice: Holistic Assistance Response Team (HART) employees are exposed to confidential and law enforcement-sensitive information. A thorough background investigation is required to properly evaluate the suitability of applicants for employment. You must provide accurate information in all aspects of the process. The process will end for applicants who fail to provide truthful information.

• Position Type and Typical Hours of Work:
• This is a full-time position working 1012 hour shifts that may be scheduled during mornings, evenings, overnight hours, weekends, and holidays based on operational needs. Due to the nature of the work, shifts may occasionally be extended beyond the scheduled end time to complete a call, assist a community member, or address operational needs.

Work Environment:

• This position operates in a field-based environment and requires frequent interaction with individuals who may be experiencing high stress or crisis. The role involves working in varying weather conditions, extensive driving, and maintaining flexibility and adaptability throughout daily tasks. Additionally, the position includes completing administrative responsibilities to support overall field operations.

Physical Demands:

• Must be able to lift up to 50lbs, have the ability to stand, bend, and or sit for extended periods of time.

Work Location:

• Work locations may vary and can be reassigned throughout Harris County based on operational needs.

Harris County Employee Benefits

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS