Account Manager - Santa Rosa

Account Manager

Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time.

Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry!

Impact Property Solutions is currently seeking an experienced Account Manager who will partner with, and ensure the long-term success, of our customers. The Account Manager will be responsible for developing relationships with assigned portfolio customers and connect with key business executives and stakeholders. Account Manager must become fluent in all products the company represents and promote company strategic direction to increase sales and generate revenue and profit.

Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Develop and build sales and obtain orders with existing customers in conjunction with establishing new accounts
• Prepare sales presentations based on existing and new customers' unique business needs
• Utilize CRM systems to document sales activities, scheduling, customer calls and reporting
• Monitor competitive landscape by understanding current multi-family flooring marketplace pricing, products, installations, and deliver information.
• Recommend new and innovative products, services, and policies by evaluating results and competitive developments
• Resolve customer complaints and concerns by understanding concerns, developing solutions, and making recommendations.
• Account Manager Competencies

• Foundational sales knowledge, account management or other relevant sales experience
• Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Ability to focus on details while managing multiple projects
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communication skills
• Positive attitude, self-motivation, drive, and determination.

Education and Work Experience Requirements

• High School Diploma or GED equivalent required; Bachelor's degree in marketing, sales, business, or related field preferred
• Minimum 2-years customer sales experience or related experience
• Minimum 2 years flooring experience or related experience
• Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred
• Must have reliable transportation, up to date auto insurance and valid driver's license.

Benefits

• Competitive Health Insurance Plans
• Vision and Dental Plan
• Company paid life insurance
• Generous Paid Time Off Program
• 401(K) / Roth plan with employer match
• Generous paid Holidays Program

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 25 pounds at times.