Assistant Executive Director

Position Summary Position Summary: The Assistant Executive Director (AED) oversees Thrive’s day-to-day organizational operations and HR functions, serving as a key leader under the Executive Director. The AED manages leadership and supervisory staff, including the Operations department (Data Quality & Compliance Manager and Program Support Manager), Director of Case Management, Shelter Operations Manager, and the Director of Housing, ensuring concise alignment across the leadership roles. The AED strives to provide high-level administrative support by managing department leads, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. This position may also train and supervise lower-level clerical staff, as assigned by department leads on an as-needed basis. Role Responsibilities Human Resources Oversight – Ensure organizational compliance with employment laws, manage talent, and mitigate risk. Human Resources Oversight – Oversee and manage staff onboarding, benefits coordination, PTO, and any HR-related inquiries. Human Resources Oversight – Provides human resources and administrative support, including file management, data entry, and documentation. Operational Oversight and Staff Support – Train new hires and monitor employee performance; oversee daily activities of departments. Operational Oversight and Staff Support – Support performance evaluations and staff professional development initiatives. Operational Oversight and Staff Support – Assist with oversight of benefits administration, including enrollments, changes, communication, and troubleshooting. Operational Oversight and Staff Support – Collaborate with leadership on process improvements and workflow. Program Support and Compliance – Oversee regulatory compliance across all operational areas. Program Support and Compliance – Maintains accurate and confidential employee records in compliance with legal requirements. Program Support and Compliance – Participate in organizational planning and special projects. Program Support and Compliance – Support documentation, reporting, and communication between staff and leadership. Technology and Information Management – Support staff in utilizing technology tools effectively, such as HMIS, to streamline operations and reporting. Technology and Information Management – Oversee implementation and maintenance of organizational systems, including payroll, HR, and client databases. Governance and Leadership – Monitor daily office operations to ensure efficient, organized and productive workflows across administration and human resources. Governance and Leadership – Serves as the liaison between departments to improve communication, streamline administrative and human resource processes, and ensure all employees are informed of updates, policies, and initiatives. Governance and Leadership – Oversee different departmental practices, ensuring alignment with Thrive’s goals, mission, and compliance standards. Required Qualifications 4-year bachelor’s degree in Business Administration, Human Resources Management, Business Operations, or a related field of study. Minimum of 3+ years of experience related to operations management or HR Administration (preferably in the non-profit sector). Outstanding leadership, organizational, oral & written communication skills. Strong knowledge of staff management, HR policies, and nonprofit compliance. Preferred Qualifications Experience in the field of policies, onboarding, & performance management. Ability to work in a fast-paced environment and coordinate cross-functional teams. Ability to oversee operational areas. Desire and commitment to supporting LGBTQ+ youth and trauma-informed practices. PHR/SHRM-CP certification preferred. Physical Requirements Ability to work indoors and outdoors for prolonged periods of time. Must be able to stand, walk, navigate stairs, and lift up to 30 lbs. Must be able to withstand low-to-moderate noise levels. Ability to manage multiple priorities under high-pressure, fast-paced conditions. Compensation Compensation: $70,000.00 - $80,000.00 per year. 20 days PTO and 14 paid holidays and 1 floating holiday to be used at employee discretion. #J-18808-Ljbffr Thrive Youth Center