Sales Floor Associate

About the Company Saks OFF 5TH is the premier luxury off‑price destination. With more than 100 stores across the U.S. and Canada, as well as an online presence at SaksOFF5TH.com, we provide the best names in fashion at incredible value through our merchandise authority, unparalleled brand access, and seamless connection between e‑commerce and stores. What This Position Is All About We are looking for a dynamic, energetic, and dependable associate who can help customers navigate their unique journey of style. As a Sales Associate, you will play a vital role in creating a memorable customer experience and upholding our reputation as the premier luxury‑value destination. You will become an expert in the off‑price luxury market, building relationships, and enhancing the Saks OFF 5TH clienteling experience. Who Are You? Customer champion who provides a personalized shopping experience Driven sales professional who meets and exceeds performance targets and upholds service standards Passionate and enthusiastic fashion expert with an outstanding work ethic Natural problem‑solver who contributes to a collaborative work environment that encourages creative thinking and innovation Expert communicator with the special ability to build strong internal and external relationships You Also Have High school diploma or equivalent Experience in a retail, customer service, or sales environment Proven sales track record and results‑driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships Thorough knowledge of the fashion industry and a passion for sharing your expertise Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers Flexibility to work evenings, weekends and public holidays As the Sales Associate, You Will Recommend, select, and help locate or obtain merchandise based on customer needs and desires Be familiar with store inventory to provide customers with the best product knowledge Consistently greet customers and educate them on current promotions Foster repeat business by building relationships with customers and promoting the Saks credit card Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards Resolve customer issues through aligning to the core values of trust, integrity, and respect Achieve individual and store goals for sales, customer acquisition and loyalty program participation Participate in the ongoing maintenance of the selling floor and fitting rooms, including re‑sizing of fixtures, putting go‑backs away, executing markdowns, and signing fixtures and windows where needed Complete the markdown process with urgency and accuracy in accordance with company standards Participate in store programs and selling events Maintain the proper display of merchandise in the store, ensuring they comply with brand standards Adhere to Asset Protection control and compliance procedures Support the store’s shortage and theft awareness program through reporting methods provided by the company Efficiently complete tasks or special projects assigned by store leadership Your Life and Career at Saks OFF 5TH Be part of an empowered, innovative team that embraces a customer‑centric mindset. Enjoy flexible scheduling and the opportunity for rewarding career advancement across different functions within our corporate offices, retail stores, photo studios, and distribution centers. Benefits include a comprehensive package for eligible full‑time employees (medical, dental, vision) and an amazing employee discount. Equal Employment Opportunity Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. #J-18808-Ljbffr 060 - Saks & Company LLC