Personal Banker

Job Description

Job Description

Dieterich Bank is seeking a Part-Time Personal Banker to join our team at our Waterloo Rt 3 branch. The ideal candidate will be available to work three days per week from 8am to 5pm and rotating Saturdays from 9am to 12pm.

As a Personal Banker, you will be the face of Dieterich Bank in the community, helping customers make informed financial decisions while delivering exceptional service and building lasting relationships.

About Dieterich Bank:

Dieterich Bank is a community bank with approximately $1.5 billion in assets, serving customers through 16 locations across South Central Illinois and the Metro East region, along with a loan production office in South County, St Louis.

At Dieterich Bank, we believe in building relationships and enhancing lives. Recognized as one of the Best Places to Work in Illinois for eight consecutive years, we are committed to providing a supportive, family-friendly culture where employees can thrive professionally while maintaining a healthy work-life balance.

As a Personal Banker, you will:

• Deliver friendly, professional customer service while maintaining confidentiality.
• Process deposits, withdrawals, payments, and check cashing transactions.
• Open new accounts and assist with account setup.
• Support customers with online banking, fraud inquiries, and account updates.
• Resolve customer concerns efficiently and accurately.
• Promote and recommend bank products and services to meet customer needs.
• Build strong customer relationships and contribute to an exceptional banking experience.

Qualifications:

• 1-3 years of face-to-face customer service experience, preferably in banking or financial services
• Associate degree in Business or a related field preferred
• Dependable with the ability to work scheduled Saturdays on a rotating basis
• Strong communication and relationship-building skills
• Ability to identify customer financial needs and provide appropriate solutions
• Comfortable interacting with customers in person and over the phone
• Proficiency with technology, including Microsoft Office, online banking platforms, and mobile applications
• Strong attention to detail, organization, and accuracy
• Ability to work effectively in a team environment
• Commitment to Dieterich Bank's core values of Integrity, Value, Service Excellence, and Teamwork

Benefits of this job:

• 401(k) Plan- Employer matching available
• Discretionary Profit Sharing Plan
• Discretionary Bonus Plan
• Paid Time Off (Holidays, sick time, personal time, and vacation)
• 8 hours of paid time volunteer with a charity of their choice

Join Our Green Team

If you're passionate about helping others, building relationships, and making a difference in your community, we'd love to hear from you.

Apply today and become part of the Dieterich Bank Green Team!

Dieterich Bank is an EEO/AA/Vet/Disability Employer.