Donor Greeter

Job Details Job Location: Charles Town Retail Store - Charles Town, WV 25414 Position Type: Part Time Education Level: None Salary Range: $12.77 - $12.77 Hourly Job Summary The Donor Greeter will be responsible for acceptance of qualified donations at the designated store donation area. Will be responsible for providing a positive donor experience through great customer service, handling donations with care, and educating the public on our mission. Essential Functions Greet and offer assistance to all customers. Demonstrate exceptional customer service and professionally reject items that cannot be accepted. Determine usable and saleable items as specified in guidelines for acceptable donations. Accurately track all donations according to standards set by management. Support processing by maintaining proper staging of donated goods, rerouting items to correct stations, and assisting with maintenance of workstations. Provide donors with exceptional customer service including greeting within 10 seconds of arriving, evaluating donations, politely declining items on the do-not-accept list, handling donations with care, and maintaining an organized and clean donation area. Maintain store cleanliness by sweeping, mopping, dusting, emptying trash cans, and ensuring hangers and racks are orderly. Follow all required safety and security procedures. Maintain efficient product flow in line with company policies and procedures. Maintain compliance with all company policy and procedures as well as store policies including opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork. Receive and verify merchandise incoming to the location from warehouse and vendors. Participate in training as required. Support store operations by participating in cross-training as assigned by management. Perform all other duties as assigned. Qualifications Ability to pass pre-screenings such as background or drug screenings. Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance. Potential Career Paths Shift Manager Production Manager Store Manager #J-18808-Ljbffr Horizon Goodwill Industries