Lead Valve Technician

Job Description

Job Description

Job Summary
Allied Valve is looking for an experienced Lead Shop & Field Service Technician to lead control valve assembly, repair and field service work. You’ll oversee daily valve shop operations, train technicians and serve as the go-to technical expert on control valves, actuators and related instrumentation for both customers and internal teams. This role is ideal for a hands-on leader who takes ownership, solves problems independently and holds high standards for quality and on-time delivery.

Responsibilities:

Shop Leadership & Operations

• Schedule and manage valve shop work to make sure assemblies and repairs ship on time and meet all customer and internal requirements.
• Assign daily priorities and make sure technicians have the tools, parts and information they need.
• Train, mentor and develop shop technicians to build technical skill and productivity.
• Develop and maintain shop processes that support the quality management system and continuous improvement.
• Track and report key performance indicators, such as on-time delivery, rework, warranty claims and cost, and lead efforts to improve them.

Technical Work & Field Service

• Assemble, repair, test and calibrate control valves, actuators, positioners and related instrumentation.
• Perform field service work at customer sites, including installation, troubleshooting, setup and startup support.
• Follow OEM instructions, specifications and guidelines, and keep up with product updates.
• Review customer feedback, warranty claims and rework, and take corrective action.

Customer & Technical Support

• Provide technical support to customers and internal staff on application, sizing, maintenance and troubleshooting.
• Recommend product substitutions and alternatives when needed.
• Communicate technical issues clearly to both technical and non-technical audiences.

Safety & Quality

• Follow and enforce all company safety policies, OSHA requirements and customer site procedures.
• Make sure all work meets quality standards and customer specifications after shipment.

Qualifications:

Required

• High school diploma or GED
• 7+ years of hands-on experience in control valve manufacturing, remanufacturing, repair or service
• Strong technical knowledge of control valves, actuators, positioners and related instrumentation
• Experience leading, training or directing technicians
• Ability to read technical drawings, OEM manuals and specifications
• Skilled with precision measuring tools and valve test equipment
• Working knowledge of Microsoft Office (Outlook, Excel and Word)
• Valid driver’s license and acceptable driving record
• Willingness to travel to customer sites as needed

Preferred

• OEM training on Fisher, Masoneilan, Valtek or similar control valve brands
• Experience with digital positioners, such as Fisher DVC or HART-based devices
• Experience working under a quality management system, such as ISO 9001
• Familiarity with ASME and API standards
• Site safety certifications, such as OSHA 10 or 30, TWIC or PEC SafeLand

Key Competencies

• Takes initiative and acts without waiting for direction
• Approachable, a good listener and a strong team leader
• Communicates technical issues clearly and concisely
• Puts the customer first and follows through on commitments
• Adapts well to changing priorities
• Analyzes problems and finds practical solutions
• Responsive, and keeps customers, peers and management informed

Physical & Working Conditions:

• Work in a valve shop and at customer field sites, indoors and outdoors in varying weather.
• Lift and carry up to 50 pounds regularly.
• Stand, bend, kneel, climb and work in confined spaces as required.
• Work occasional overtime, travel and extended hours during field jobs and outages.

Compensation & Benefits

• $2,000 sign-on bonus
• Competitive pay, based on experience
• Overtime opportunities
• Medical, dental and vision insurance
• 401(k) with company contribution
• Paid time off and paid holidays