Product Manager, US

Principal/Staff Product Manager For Repairer Experience

Repairers are the demand engine of the Partly network — and this role owns their entire experience on it.

That experience spans a lot of ground. A repairer arriving at a job today navigates fragmented tools, manual processes, and no common protocol across estimation, procurement, and invoice reconciliation. They're time-pressured, often non-technical, and operating within rule sets defined by the insurers who fund their work. The gap between how this works today and how it could work — with Partly as the connective tissue — is the opportunity this role exists to close.

As Principal/Staff PM for Repairer Experience, you will own the end-to-end product experience for repairers across all of Partly's markets: the Repair App, Mobile App, and integration surfaces that connect Partly to the broader repairer toolchain. More than interface ownership, you are accountable for the total value repairers get from Partly — and for the adoption, engagement, and automation outcomes that prove it.

This is a full-ownership role. You are the single accountable person for how well Partly works for the repairer — from the moment they onboard to the moment a job closes.

The core challenge is progressive automation. Partly's long-term value to repairers isn't a better UI for the same manual work — it's eliminating the manual work. Your job is to design the path from where repairers are today to workflows that run with minimal human intervention, earning trust incrementally at each step.

You'll be operating at an inflection point. AI-assisted development and agents are compressing product discovery and delivery cycles. The best PMs we know are no longer waiting for engineering capacity to test an idea — they're building rapid prototypes themselves, deploying them, reading the signal, and deciding within days. We're looking for someone already working that way, or actively building toward it.

Our benefits include healthy, catered lunches, wellness allowances, parental leave, commuting support, inspiring workspaces, and team celebrations.