Lobby Host / Attendant

McDonald's Lobby Attendant

A McDonald's Lobby Attendant is a front-of-house role that supports the restaurant's operations and customer experience in the lobby area. This position is often part of the broader Crew Member team, which also includes cashier, cook, and other service roles.

Key Responsibilities

• Customer Service: Greet customers warmly, assist with orders, and provide a friendly, respectful experience.
• Food Preparation Support: Help with prep tasks such as frying, nugget cooking, fish, chicken, and other menu items when needed.
• Stocking & Restocking: Ensure the lobby and dining areas are well-stocked with food, drink bags, sauces, and other supplies.
• Cleaning & Maintenance: Mop floors, clean restrooms, wipe down tables and kiosks, and maintain a clean, welcoming environment.
• Game Tables & Play Areas: Clean and maintain game tables, playland areas, and other customer spaces.
• Trash & Waste Management: Dispose of trash and recyclables in a timely manner.
• Team Support: Assist other crew members, including fry cooks, during busy periods.
• Event Support: Help with special events, birthday parties, and seasonal activities.

Skills & Qualities

• Friendly, respectful, and positive attitude
• Ability to work in a fast-paced, high-volume environment.
• Teamwork and willingness to learn new tasks.
• Attention to cleanliness and food safety standards.
• Physical stamina for standing, lifting, and repetitive tasks.

Work Environment

Lobby Attendants work in a fast-paced, customer-facing setting where they interact with a variety of guests, including children and families. The role requires both front-of-house service skills and back-of-house support duties, making it a versatile position within the McDonald's crew team.

Typical Pay & Schedule

• Estimated hourly pay: Around $10.49$10.50/hour based on employee data
• Schedule: Often part-time or weekend shifts, with some full-time opportunities depending on the location.

In summary: A McDonald's Lobby Attendant is a key support role that blends customer service, food prep assistance, and cleaning duties to keep the restaurant's lobby and dining areas running smoothly and welcoming for guests.