Lead Dispatcher (Public Safety)

Lead Dispatcher (Public Safety)

As Lead Dispatcher (Public Safety), GS-2151, your typical work assignments may include, but not limited to:

• Operates a multi-frequency, multi-agency radio console with several paging systems, cross-frequency patching, and phone patching. Operates within a number of public safety computer networks and NCIC/NLETS.
• Coordinates, monitors, and assists with operations via telephone and radio between a variety of agencies and personnel.
• Records and maintains all radio transmissions and significant telephone situations.
• Determines priority of response and initiates appropriate response of law enforcement.
• Gather all pertinent information for the call to determine whether it requires dispatching a vehicle, vessel or aircraft.
• Performs general communications center duties such as filing, typing, copying, scanning, maintaining updated information, shredding of designated paper work, or providing copies of case incident reports to authorized individual or entities.
• Planning, organizing, coordinating, and facilitating of the technical and program work of the Dispatch Center.
• Provides overview and quality control of the work of the team to ensure that technical requirements and specifications are met.
• As shift lead and senior technical dispatcher, coaches and leads the efforts of the team.