Front Desk Assistant

Front Desk Assistant

EnviroScience, Inc., headquartered in Stow, Ohio, with additional offices in North Carolina, Pennsylvania, Tennessee, and Virginia, is a niche provider of environmental consulting services. We employ over 200 highly skilled and technical scientists and biologists that develop unique, cost-effective solutions for our clients' environmental, infrastructure and regulatory needs. Our clients repeatedly choose EnviroScience because of our technical expertise, client advocacy, high quality work, and outstanding reputation with regulators and industry executives.

The Front Desk Assistant is part of the internal EnviroScience administrative team and reports to the Senior Logistics and Facility Manager. This highly-visible position plays a key role in ensuring the office runs smoothly by supporting a wide range of functions across multiple departments in the organization. The position is full time and in-office.

Essential Duties & Responsibilities

• Front Desk Management
• Manage inbound phone calls, email, and general correspondence inquiries; route to appropriate person/department
• Greet and direct both scheduled and impromptu visitors
• Manage office mail/packages including collection, sorting, and distribution of incoming mail. Mail outgoing parcels; maintain postage meter
• Prepare shipments for UPS/USPS/FedEx including tracking and troubleshoot delivery issues
• Maintain inventory of office supplies, reorder as appropriate
• Complete requests for faxing, filing, photocopying, scanning, collating and binding
• Manage and execute employee business card and ID programs
• Department Support
• Offer support to multiple departments to assist in completing their projects and initiatives
• Schedule and organize meetings or department events as requested; set up meeting rooms and order lunch as appropriate
• Support specifically the Human Resources department with administrative tasks
• Office duties
• Oversee office services such as maintenance service providers
• Ensure coffee stations and office kitchen is well stocked and organized
• Direct and assist building maintenance vendor activity
• Ensure all meeting rooms are tidy and stocked with necessary supplies
• Other responsibilities as assigned

Requirements

Minimum Qualifications:

Education: High School Diploma

Experience: 2+ years in administrative role

Preferred Qualifications:

Education: Associate's Degree

Experience: 3+ years in Front Desk role

Desired Skills

Excellent typing skills, proficiency in Microsoft Office Suite

Ability to use office equipment (i.e. telephone system, printer, and fax machine)

Customer-focused; adept at prioritizing, scheduling, and multitasking

Strong organizational skills

Self-starter with excellent interpersonal skills, ability to multi-task

Excellent communication skills, comfortable interacting with senior management

Demonstrated critical thinking skills and ability to exercise good judgement

Office

At EnviroScience we prefer in-person employee interaction and we rely on collaboration among groups to be successful and agile, which means we expect work in the office to continue as an important part of our company culture and a key to employee success. This position is an in-office role, meaning employees will be required to come into the Stow, Ohio office on a daily basis.

Additional:

Works with Inside Company:

Internal Operations Teams

Internal Corporate Teams

Works with Outside Company:

Vendors and service providers

Office guests and visitors

FedEx, UPS, USPS, Amazon personnel

Working Conditions:

Office environment

Supervisor Responsibilities:

None

Physical Requirements:

Frequent sitting, using hands and fingers

Occasional standing, walking, reaching, stooping, kneeling, crouching

Travel Requirements:

No travel required

*This position is classified as non-exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as exempt.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on click.appcast.io and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.