Clinical Operations Specialist - Medical Receptionist (Bilingual-English/Spanish)

Clinical Operations SpecialistAt Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all.Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.Be a part of a team transforming lives and supporting dreams every day!The Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, balance payments, and clinical pre-operative duties. This role has rotating shifts M-F.Performs clerical and administrative roles as needed to support operationsCharges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.Confirms surgical patient appointments via phone call and written communicationInforms the clinical team of the daily surgery scheduleTakes pre-operative photos and processes electronic prescriptions for doctorsIn charge of preliminary physical test such as vitals needed the day before all surgeriesVerifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery dateTracks inventory for surgical and clinical accessories/supplies for designated departmentPerforms other duties as assignedEducation & ExperienceGED or High School DiplomaEnjoys working with a high sense of urgencyStrong customer service skillsStrong verbal and written communication skillsStrong computer skillsBilingual in English and Spanish Mia Aesthetics