Housekeeping Attendant PM

Housekeeping Attendant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you'll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

Shape your success in a place built for unforgettable experiences. At Dellshire Resort - a world-class, castle-inspired destination where technology meets timeless adventure – you will join a team dedicated to awakening imagination, wonder, and connection.

The Housekeeping Attendant PM is responsible for maintaining the cleanliness, presentation, and overall appearance of guest rooms, public areas, and back-of-house spaces during evening operations at Dellshire Resort. This role focuses heavily on guest service, public area upkeep, room refreshes, responding to guest requests, and ensuring the resort maintains exceptional cleanliness standards throughout the evening hours.

The ideal candidate is detail-oriented, dependable, guest-focused, and takes pride in creating a clean, welcoming, and elevated resort experience for all guests and fellow Realm Keepers.

Why You'll Love Dellshire

• Be part of a resort that blends luxury and adventure in a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You'll Do

• Maintain cleanliness and presentation of all assigned public areas, guest corridors, elevators, restrooms, and back-of-house spaces during PM shifts.
• Complete guest room refresh services, turndown service, and special cleaning requests as assigned.
• Respond promptly and professionally to guest requests for towels, linens, amenities, cribs, rollaway beds, and miscellaneous items.
• Remove trash, used linens, and soiled items from guest rooms and public spaces.
• Sweep, vacuum, mop, sanitize, and polish floors and surfaces according to Dellshire Resort standards.
• Clean windows, mirrors, fixtures, furniture, and high-touch surfaces to maintain sanitation standards.
• Restock housekeeping closets, carts, and supply stations throughout the shift.
• Monitor and maintain cleanliness in guest-facing areas including lobby spaces, pool areas, hallways, arcade/FEC spaces, and restrooms.
• Assist with evening deep-cleaning assignments and special projects as directed.
• Report maintenance concerns, safety hazards, damages, or missing items immediately to leadership.
• Follow all resort safety, sanitation, and chemical handling procedures.
• Handle Lost & Found items according to resort procedures.
• Support other housekeeping and resort operational needs as assigned by leadership.
• Maintain professionalism and positive interactions with guests and fellow Realm Keepers at all times.

What are we looking for?

Who You Are

• Previous housekeeping, hotel, resort, or custodial experience preferred, but not required.
• Strong attention to detail and cleanliness standards.
• Ability to work independently and as part of a team.
• Excellent guest service and communication skills.
• Basic English communication skills preferred.
• Ability to work efficiently in a fast-paced hospitality environment.

Join us in creating something extraordinary. Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every room tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.