Account Support Specialist

Blue Chip Pros is a leading commercial cleaning business dedicated to the highest standards of quality and integrity. We specialize in customizing our services to your facility's needs. Our clients include commercial office buildings, banks, schools, corporate headquarters, branch offices, industrial facilities, medical facilities as well as major department store chains located throughout the United States.

Account Support Coordinator

Janitorial Services | Katy, Texas

Part-Time | 33 Hours/Week | $22.00/Hour

Position Overview

We are seeking a detail-oriented and highly organized Account Support Coordinator to work on-site at a client's corporate headquarters in Katy, Texas. This part-time role supports our Account Manager in the day-to-day administration and operational coordination of janitorial services. The ideal candidate thrives in a fast-paced environment, takes initiative, and brings a strong sense of urgency and professionalism to every task.

Key Responsibilities

• Provide direct administrative and operational support to the Account Manager
• Perform accurate data entry, spreadsheet management, and reporting using Microsoft Excel (including VLOOKUPs and other advanced functions)
• Contact store locations by phone to coordinate service needs, address issues, and gather information
• Follow up with field teams to ensure timely completion of scheduled janitorial services
• Monitor and track daily operational tasks, flagging issues for escalation as needed
• Manage multiple priorities simultaneously while maintaining accuracy and attention to detail
• Serve as a reliable point of contact on-site at the client's corporate headquarters
• Assist with operational reporting, documentation, and workflow coordination
• Adapt quickly to shifting priorities and changing demands in a dynamic environment

Qualifications

• Located within or able to reliably commute to the Katy, Texas area
• Proficiency in Microsoft Excel, including VLOOKUPs, data entry, and general spreadsheet management
• Strong verbal and written communication skills with a professional, confident phone presence
• Demonstrated ability to multitask and manage competing priorities effectively
• High attention to detail and commitment to accuracy in all work
• Organized, dependable, and self-motivated with minimal need for oversight
• Comfortable working in a corporate headquarters environment
• Prior experience in an administrative, operations support, or coordinator role preferred
• Experience in facilities management or janitorial services a plus, but not required

Equal Employment Opportunity

We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At-Will Employment

Employment with the Company is at-will, meaning that either the employee or the Company may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law. Nothing in this job description or any other Company document constitutes a contract of employment or a guarantee of continued employment.

Americans with Disabilities Act (ADA)

The Company is committed to complying with the Americans with Disabilities Act (ADA) and all applicable federal, state, and local disability discrimination laws. The Company will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. If you require a reasonable accommodation to perform the essential functions of this position or to participate in the application or interview process, please contact Human Resources.

Drug-Free Workplace

The Company maintains a drug-free workplace in accordance with applicable federal and state laws. All offers of employment are contingent upon successful completion of a pre-employment background check and drug screening. The Company reserves the right to conduct additional testing during employment as permitted by law.

Job Description Disclaimer

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. This job description does not alter the at-will nature of employment. The Company is an equal opportunity employer and makes employment decisions on the basis of merit.

#IND123

BlueChip is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If accommodations are needed during the application process, please contact View email address on click.appcast.io.