Bashas' Team Member Relations Specialist - Chandler, AZ

Who We Are Bashas’ is a family-owned, regional grocer that operates in Arizona, New Mexico and serves four Tribal Nations under five well-known brands including Bashas’, Food City, AJ’s Fine Foods, Eddie’s Country Store, and Bashas’ Diné supermarkets. Founded in 1932, Bashas’ has a rich history of serving communities with quality products and great customer service. Job Description Who We Are Bashas’ is a family-owned, regional grocer that operates in Arizona, New Mexico and serves four Tribal Nations under five well-known brands including Bashas’, Food City, AJ’s Fine Foods, Eddie’s Country Store, and Bashas’ Diné supermarkets. Founded in 1932, Bashas’ has a rich history of serving communities with quality products and great customer service. Shared values led Bashas’ to join The Raley’s Companies in 2021, strengthening our business through technological advancements, shared learning, leadership development, and new offerings. With more than 21,000 team members, we are united by a higher purpose: to deliver quality offerings, exceptional service, and to do right by our people, communities, and planet. Perks & Benefits Competitive compensation, paid weekly Retirement Savings Plan Medical, dental, and vision insurance for yourself and eligible dependents Paid time off Family leave and time off Life insurance Store and discount programs Employee Assistance Program (free financial, legal, and mental health services) On-site Culture Club events and Community Engagement opportunities At Bashas’, part of The Raley’s Companies , we believe in treating every team member with fairness, dignity, and respect. As a Team Member Relations Specialist , you’ll play a vital role in fostering a positive, people-centered culture by serving as a trusted advisor and advocate across our store teams. In this role, you'll be on the front lines of employee relations, helping to resolve concerns, coach leaders, conduct sensitive investigations, and support fair practices that align with our values. You'll partner closely with multiple store locations, providing real-time support that makes a meaningful difference in the lives of our team members. If you're an empathetic, solutions-driven HR professional who thrives on building trust and navigating challenges with discretion and clarity — we’d love to hear from you. We have two openings for this exciting opportunity! What You’ll Do Be a Go-To Partner Respond to leader and team member questions, providing clear guidance on policies, workplace concerns, and HR best practices. Conduct Workplace Investigations Manage investigations into sensitive employee matters, from initial interviews through documentation and recommended actions. Support Team Member Advocacy Offer coaching and conflict resolution to help resolve workplace concerns and maintain team morale. Coach and Guide Leaders Support performance and conduct discussions with leadership, helping ensure consistent and fair disciplinary actions. Represent the Company Participate in union grievance hearings, unemployment claims, and internal review boards, ensuring Raley’s values and procedures are upheld. Analyze and Improve Use data and case trends to identify root causes and suggest improvements to policies, culture, and team engagement. Contribute to a Healthy Workplace Help shape and refine our HR programs and practices to support a strong, inclusive, and compliant work environment. What You Bring Experience & Education 1–3+ years of HR or employee relations experience (multi-site or retail industry preferred). Experience managing investigations related to harassment, discrimination, or conduct. High school diploma required; some college coursework or HR certifications (PHR, SHRM-CP) strongly preferred. Bilingual (Spanish) preferred Skills & Strengths Exceptional judgment and problem-solving under pressure. Strong ability to handle sensitive conversations with empathy and confidentiality. Ability to influence and coach leaders at all levels of the organization. Excellent written and verbal communication — clear, professional, and people-first. Comfortable working independently and managing time across urgent and routine matters. Familiarity with employment laws including EEO, ADA, FMLA, wage & hour, and union awareness. Permanent residency in Arizona or New Mexico is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in Arizona or New Mexico. #J-18808-Ljbffr Raley's