CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

About Our Agency I opened my agency in 2017 and currently lead a team of three. I was recruited right out of college and began my career as a team member with State Farm before taking the step to open my own agency. That experience shaped how I lead today and how I invest in developing my team. I’m a proud alum of Michigan State University, and outside of the office, I’m a wife and mom to two boys. Our office even has a dog named Louie who adds a fun, welcoming energy to the team. I stay active in the community through involvement with Game on Cancer and by partnering with a local minor league baseball team for events. Giving back and staying connected locally is important to how we operate. Our agency offers PTO, bonuses and commissions, a sign‑on bonus, Simple IRA, and ongoing training, development, and coaching. We also prioritize team‑building events and professional growth so you can continue advancing in your career. Culture is a top priority in our office. We’re a collaborative, team‑oriented group that values positivity, support, and growth. I’m looking for someone with a great attitude who enjoys working with others and isn’t afraid to try new things even when it feels uncomfortable. We believe mistakes are part of the process, and that’s how we learn and improve together. If you’re looking for a team that will support your growth, challenge you to get better, and celebrate your progress along the way, this could be a great fit for you. Benefits Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Role Description As a Customer Service Representative – State Farm Agent Team Member with Alisha Alef – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer service experience preferred. Compensation $40,000.00 - $60,000.00 per year #J-18808-Ljbffr Alisha Alef State Farm Agency