Field Service Representative

Want to build a brighter bolder future and cultivate your career Join Ecolabs team and help create a world in which we all thrive.

Nalco Water an Ecolab company helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing delivering innovative solutions that reduce reuse and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency sustainability and performance.

Ecolab is seeking a Field Service Representative where your hands-on skills and customer-first mindset will help shape a more sustainable future. Youll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. Youll work independently in the field building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

How Youll Make an Impact:

• Deliver expert service and support for cooling tower cleaning and water disinfection
• Provide technical support and escalate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests log and report data and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points escalating as required

Position Details:

• This position will be based in Cleveland OH
• Targeted accounts are within the downsteam industries
• Up to 25% overnight travel

Whats Unique About This Role:

• Youll work in a dynamic hands-on environment with autonomy and support
• Youll help customers meet sustainability goals while protecting their critical assets
• Youll gain access to industry-leading training and development programs

Minimum Qualifications:

• High school diploma or equivalent
• 3 years of experience in water treatment or an industrial/mechanical environment
• Position requires a current and valid Drivers License with no restrictions
• No immigration sponsorship available for this position

Physical Requirements of Position:

• Lifting up to 50 pounds
• Exposure to hot cold noisy or dirty environments
• Stooping kneeling crouching reaching balancing walking standing climbing

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.

Preferred Qualifications:

• Associates degree or trade school certification
• Demonstrated mechanical aptitude
• Experience in water treatment or specialty chemical industry
• Familiarity with boilers cooling towers and wastewater treatment systems
• Proficiency with Microsoft Office Suite

Whats in it For You:

• Starting on Day 1 : Access to our comprehensive benefits package including medical dental vision matching 401K company-paid pension stock purchase plan paid parental leave select discounted childcare resources and more!
• The opportunity to take on some of the worlds most meaningful challenges helping customers achieve clean water safe food and healthy environments.
• The ability to make an impact and shape your career with a company that is passionate about growth.
• The support of an organization that believes it is vital to include and engage diverse people perspectives and ideas to achieve our best.

About Ecolab:

At Ecolab we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation our 48000 associates help deliver comprehensive science-based solutions data-driven insights and world-class service to advance food safety maintain clean and safe environments and optimize water and energy use and improve operational efficiencies and sustainability for customers in the food healthcare life sciences hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginners mindset continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.

Annual or Hourly Compensation Range

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website view our benefits at Customer Requirements Notice

To meet customer requirements and comply with local or state regulations applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process please visit the Recruiting Support link in the footer of each page of our career website.

Required Experience:

Unclear Seniority