Lead Telecommunications Infrastructure Technician

Lead Telecommunications Infrastructure Technician/Installer IV

Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world's most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.

This work isn't easyand that is exactly why we do it. Telamon thrives when we're solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around usinside our walls and out.

At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance.

Learn more at Telamon.com

Telamon invests in our people with benefits that support health, family, and future. We offer a comprehensive benefits package that includes:

Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP

Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)

Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, company-paid sabbaticals, and hybrid/remote options

Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities

Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.

Note: benefits eligibility may be based on employment status, tenure, location, or other factors

Classification: non-exempt/hourly

Location: Traveling within posted regional area

Pay range: $29-$35/hr, dependent on experience and location and $500 Sign-On Bonus!

Job Summary: The Lead Telecommunications Infrastructure Technician/Installer IV position is an experienced professional who independently executes complex field activities related to installing, maintaining, and servicing telecommunications equipment. This role requires extensive industry knowledge and the ability to guide less experienced installers.

Essential Duties and Responsibilities

• Understands and follows Telamon's established safety practices and procedures.
• Properly use and maintain personal protective equipment (PPE).
• Perform additions, removals, and modifications on working equipment and circuits, including:
• Circuit modifications
• Software additions or upgrades
• Power transition work
• Addition or removal of batteries
• Addition or removal of circuits on working power distribution sources.
• Install, configure, and integrate telecommunication equipment such as switches, routers, fiber optics, and power systems in central office environments.
• Mount racks, frames, and shelves, ensuring all equipment is securely and correctly installed.
• Perform cable installation, termination, labeling, and lacing, adhering to industry standards.
• Properly test and troubleshoot fiber/copper installations.
• Perform power verification and power up equipment.
• Tests and evaluate systems to determine efficiency, reliability, and compatibility with existing systems.
• Conduct diagnostic tests on systems and equipment using tools like OTDRs, power meters, and spectrum analyzers.
• Maintains quality awareness and implements quality control processes.
• Performs in-process and final quality inspections.
• Reads and stays current on installation documentation.
• Successfully interpret drawings, plans, and specifications.
• Interpret the job plan and scope of work, as well as perform retrofits and upgrades for existing infrastructure.
• Make recommendations based on applicable codes, standards, and best practices.
• Discuss media selection and implications for implementation on the network.
• Resolves job specification and/or drawing problems.
• Marks/corrects office record drawings.
• Accurately document installation, testing, and maintenance activities, including as-built drawings and change logs.
• Executes the essential duties and responsibilities of Installer III, plus additional leadership duties.
• Provide work instruction to Level I, II, and III Installers; Provide work assignments to Level 1 and 2 Installers.
• May serve as Site Crew Leader.
• May perform as the installation in-charge person.
• Performs as the Installation in-charge person on Common Systems jobs as needed.
• Prepare Methods of Procedure (MOP).
• Write Job Information Memorandums (JIMs).
• Conducts work assignments, communicates, dresses, and assists customers in a professional manner.
• Coordinate with engineers, project managers, and other team members to align installation plans and schedules.
• Inventories all job-related material.
• Addition or removal of non-powered equipment/hardware.
• Addition or removal of wiring and connections (on non-working equipment only and switchboard cable only).
• Lead verification/continuity testing.
• Analysis of job specifications and drawings.
• Will provide guidance and training to less experienced Installers as requested or required.
• May perform the duties of a Level III or Level IV Installer when directly supervised by properly qualified personnel.
• Supports continuous improvement by following established processes, identifying inefficiencies or issues, and contributing to solutions that improve safety, quality, and productivity. Leverages available tools and technologies, including AI-enabled solutions, where appropriate to improve efficiency and streamline work.

Managerial Responsibility

• No direct reports but will provide guidance and oversight to less experienced installers on jobs.

Travel/Shift Requirements

• Must be available to travel as much as 50% - 75%
• Travel may require overnight stays away from home for 1-2 weeks at a time, including weekends.
• Requires ability to work early morning shifts, occasional evening shifts and infrequent weekend work.
• Must have reliable transportation and be able transport minor job-related tools to work locations.

Physical Demands

• Ability to lift a minimum of 50 lbs. and may be required to lift as much as 100lbs on occasion.
• Ability to work on ladders and in confined spaces.
• Work with and around electrical wires and ESD products in a safe manner.
• Ability to work onsite in central offices, construction, or installation sites.
• Requires fine motor skills and manual dexterity for gripping tools and assembling small components.
• Ability to stoop, kneel, bend, squat, lift, crawl, push, and pull.

Skills and Abilities Required

• Proficiency in installing cables, racks, power systems, and grounding systems.
• Ability to perform equipment rack mounting, cable lacing, and termination.
• Demonstrate comprehensive knowledge of the installation process.
• Read, interpret, and understand technical drawings and documentation.
• Familiar with industry standards (AT&T TP-76300 / 76409 / Telcordia GR1275 / Verizon IP72202).
• Complete "Basic Installation" training course or equivalent on-the-job training.
• Successful completion of Safety, Business Code of Conduct, Quality Assurance, and