Leasing Associate

Job Category : Onsite Operations & Management Requisition Number : LEASI003857 Full-Time Locations Hartland Westrock Resid 700 W Capitol Dr Hartland, WI 53029, USA You will guide your own success by achieving leasing goals and building professional relationships with prospective and current residents. Successful Leasing Associates demonstrate an unparalleled commitment to customer service and resident satisfaction while helping clients find their perfect home. You will report to the Community Manager of the property. Position Specifics Full-Time Pay: $18.00-$21.00 per hour Additional earning potential through position-specific performance incentives Providing an Exceptional Resident Experience Deliver an exceptional customer experience by bringing a courteous, professional attitude to every interaction while ensuring our community always looks its best by inspecting and preparing tour-ready units and maintaining a clean, inviting model and tour path daily. Driving Success Through Sales & Marketing Drive leasing success from first contact to move-in. Being the leader on inquiries, conducting tours, following up with prospects, and coordinating seamless move-ins while leveraging creative marketing, advertising, resident events, and technology to achieve revenue and occupancy goals. Day-to-Day Office & Community Operations Ensure a best-in-class resident experience by managing prospect and resident follow-ups, conducting move-in inspections, and supporting lease renewals and occupancy tracking. All while maintaining full compliance with Fair Housing, Tax Compliance, and all applicable regulations. Skills for Success Brings proven sales and customer service experience with a genuine passion for creating an exceptional resident experience. Can work a flexible schedule—including weekends, evenings, and holidays—because great service doesn’t clock out at 5. Comfortable balancing desk work with being on your feet—touring the community (for up to 8 hours), climbing stairs, cleaning units, managing social media, and using standard office tools like computers and phones throughout the day. Benefits Career Growth: You have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Comprehensive mental health support including 8 free counseling sessions per year and access to additional wellness resources. Balance: Generous vacation time, 9 paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent events. Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. On-Site Living: Discount on on-site apartments. Performance Incentives: Incentive programs, from commissions on new leases and renewals to quarterly and year-end bonuses based on community performance. Industry-Leading Benefits: Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: 6 weeks paid parental leave and fertility resources (up to 12 weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr