Account Director

Account Director, Commercial/P2P - Medical Communications

Key Responsibilities

Client Management & Strategic Leadership

• Serve as the primary client contact across multiple accounts, building trusted partnerships and providing strategic counsel.
• Guide HCP engagement initiatives including peer-to-peer programs, advisory boards, speaker bureaus, and medical education activities.
• Partner with Medical Affairs and Commercial stakeholders to develop communication strategies that support brand objectives and customer engagement.
• Identify and drive organic growth opportunities within existing client accounts.

Commercial Strategy & Program Leadership

• Lead the development and execution of speaker programs, advisory boards, faculty development initiatives, educational events, and congress-related activities.
• Support product launches through HCP engagement strategies and educational communications programs.
• Ensure all deliverables meet client objectives, compliance requirements, and quality standards.
• Collaborate cross-functionally to deliver impactful customer engagement initiatives.

Business Development & Financial Management

• Contribute to new business pitches, proposal development, and account expansion efforts.
• Manage account financials, including forecasting, budgeting, SOWs, revenue tracking, and resource planning.
• Oversee project scope, timelines, and team utilization to ensure successful program delivery.

People Leadership

• Mentor and develop account team members through coaching, feedback, and day-to-day leadership.
• Foster a collaborative, high-performing team environment focused on client success.

Required Qualifications

• Extensive Medical Communications agency experience.
• Strong background supporting HCP engagement programs, peer-to-peer initiatives, speaker programs, advisory boards, and product launches.
• Proven client management and business development capabilities.
• Experience managing account financials, forecasting, budgets, and SOWs.
• Demonstrated success leading and developing account teams.
• Understanding of Medical Affairs, Commercial strategy, and pharmaceutical compliance.

Ideal Candidate

• Experienced leading HCP engagement and educational communication programs.
• Comfortable partnering with both Medical Affairs and Commercial stakeholders.
• Strong strategic thinker with excellent client-facing skills.
• Proven ability to drive account growth while delivering high-quality programs.