Senior Consultant - Digital Transformation

Job Description

Job Description

Are you energized by leading complex technology programs that deliver measurable business outcomes? Do you thrive in fast-paced, client-facing environments where you bring structure, alignment, and momentum to enterprise-level initiatives? Does helping clients move from strategic technology vision to practical execution excite you? If so, Torq may be the place for you! 

We're looking for experienced Senior Consultants to lead meaningful pieces of large-scale technology initiatives for our clients, bringing clarity, ownership, and direction to complex programs. From advisory engagements to digital transformation efforts, our team helps organizations turn ambitious goals into measurable results. 

In this role, you'll do more than manage timelines and tasks. You'll lead workstreams, build trust with stakeholders, create visibility across teams, and help clients make progress through ambiguity. You'll immerse yourself in the business and technology landscape, bridge gaps between stakeholders, and facilitate alignment across product, engineering, operations, and leadership teams to drive successful outcomes. 

We're seeking Senior Consultants who can navigate complexity, manage competing priorities, coach others, and create value throughout the project lifecycle. 

What You Could Be Doing: 

While every project we work on is different, and every role unique, below is a high-level overview of some of the responsibilities/hats you may wear while in our Transform practice: 

• Lead workstreams across complex digital transformation, technology delivery, business operations, or enterprise program initiatives. 
• Collaborate with business stakeholders across sales, marketing, product, operations, finance, and leadership to define requirements and align initiatives with business objectives. 
• Partner with IT and digital teams to evaluate tradeoffs, identify risks, and implement solutions that meet project goals. 
• Create structure around ambiguous problems by developing work plans, project roadmaps, decision documents, operating models, and implementation plans. 
• Ensure project deliverables meet quality standards through effective planning, risk management, stakeholder management, and adherence to best practices. 
• Translate complex project details into clear, compelling narratives for stakeholders, including executive leadership. 
• Develop and track KPIs and metrics that drive business value, providing actionable insights and recommendations to stakeholders. 
• Identify risks, dependencies, open questions, and opportunities for improvement across complex initiatives. 
• Facilitate meetings, workshops, working sessions, and stakeholder conversations that drive alignment and decision-making. 
• Lead junior team members by providing direction, reviewing work, sharing context, and helping raise the quality of team output. 
• Support business development efforts by identifying client needs, contributing to proposals, developing solution ideas, and participating in sales presentations. 

What You Bring to the Table: 

When you join Torq, you're a consultant first. That means bringing structure to ambiguity, building trust with clients, and helping teams move from strategy to execution. At the Senior Consultant level, we expect you to do that with greater independence, stronger judgment, and a higher level of ownership. 

You do not need a traditional project or program management background, but you should be comfortable working across business and technology teams to drive outcomes. You should also be comfortable leading pieces of work, managing stakeholder relationships, and helping others be successful along the way. 

Core Consulting Strengths 

• Ideally 5+ years of experience in consulting, technology transformation, digital delivery, business operations, product, program delivery, or a similar client-facing environment. 
• Strong problem-solving skills with the ability to turn ambiguous challenges into clear recommendations, next steps, and delivery plans. 
• Excellent communication skills, including the ability to translate complex technical or operational concepts into business-friendly language. 
• Proven ability to build relationships across business, product, technology, operations, and executive teams. 
• Experience leading workstreams, managing project responsibilities, or owning major components of client delivery. 
• Strong organizational skills with the ability to manage priorities, timelines, deliverables, risks, and stakeholders across complex initiatives. 
• Ability to operate independently while knowing when to escalate, ask questions, or bring others into the conversation. 
• Comfort operating in fast-paced environments where priorities and requirements evolve. 
• High self-awareness, openness to feedback, and a strong sense of ownership for individual and team outcomes. 

Business and Technology Fluency 

• Experience working with technical teams, business stakeholders, or cross-functional groups to clarify needs, evaluate tradeoffs, and drive alignment. 
• Familiarity with software delivery, digital transformation, enterprise platforms, cloud, CRM, ERP, data, analytics, or related technology initiatives. 
• Ability to understand system impacts, dependencies, risks, and delivery considerations without needing to be the deepest technical expert in the room. 
• Experience working in Agile, Scaled Agile, hybrid delivery, or similar collaborative environments. 
• Ability to connect business objectives to technology delivery, operating model changes, process improvements, or measurable outcomes. 
• Comfort identifying where a project may be misaligned across business priorities, technology constraints, stakeholder expectations, or delivery realities. 

Execution and Client Impact 

• Ability to translate complex information into clear plans, recommendations, materials, and narratives that support decision-making. 
• Experience creating executive-ready deliverables such as status reports, decision documents, roadmaps, dashboards, meeting materials, implementation plans, or operating models. 
• Ability to identify risks, dependencies, open questions, and opportunities for improvement across complex initiatives. 
• Comfort measuring progress and outcomes through KPIs, metrics, and other indicators of business value. 
• Proven ability to manage timelines, coordinate stakeholders, and keep work moving without needing every step defined in advance. 
• Ability to bring practical solutions to client challenges rather than simply identifying problems. 
• Comfort communicating status, risks, decisions, and recommendations to both client stakeholders and internal Torq leadership. 

Leadership and Team Impact 

At the Senior Consultant level, strong individual delivery is the baseline. We're looking for people who can also make the team better. 

• Ability to support and guide junior team members through clear expectations, feedback, context-setting, and work review. 
• Comfort setting high but realistic standards for quality, communication, and follow-through. 
• Ability to stay composed under pressure and help teams remain focused during complex or fast-moving situations. 
• Strong team orientation, including a willingness to help peers, share knowledge, and contribute to a positive team environment. 
• Ability to adapt when priorities change, timelines shift, or client needs evolve. 
• Sound judgment when making decisions, escalating issues, and balancing client needs, team dynamics, and delivery risks. 
• Ability to create trust with clients and teammates through reliability, professionalism, and follow-through. 

Business Development and Relationship Growth 

Senior Consultants at Torq are not expected to be salespeople first. But they are expected to understand client needs, build strong relationships, and recognize where Torq can add value. 

• Ability to identify client pain points, future needs, new initiatives, or opportunities for additional support. 
• Comfort building relationships with stakeholders beyond the immediate project team. 
• Ability to contribute to proposals, sales conversations, solutioning discussions, or client presentations. 
• Strong client presence, including the ability to build credibility through delivery, communication, and genuine partnership. 
• Ability to share relevant examples, success stories, or lessons learned in a way that helps clients understand potential value. 
• Comfort collaborating with other Torq experts to shape practical, feasible solutions for clients. 

Bonus Experience 

• Experience with tools such as Jira, Confluence, Microsoft Project, Asana, Trello, Excel, PowerPoint, Teams, Slack, SharePoint, or Zoom. 
• Experience supporting proposals, client presentations, sales conversations, or business development efforts. 
• Experience with launch planning, change management, process improvement, UAT, release readiness, or operational transformation. 
• Experience leading workshops, executive meetings, stakeholder interviews, or cross-functional planning sessions. 
• Experience mentoring junior consultants, reviewing deliverables, or helping manage team performance. 
• Experience working across multiple practices, functions, or client teams to solve complex business and technology problems. 

Additional Strengths That Can Help You Stand Out 

Every consultant brings a unique mix of experiences, and we do not expect any one person to check every box! In our Transform practice, we value people who can turn complex ideas into practical, usable outcomes. 

For a Senior Consultant, we especially value people who can create order in ambiguity, lead work without constant oversight, and help both clients and teammates operate with more clarity and confidence. 

• Consulting or industry experience in any of the following industries can be valuable: Insurance, Airline, or Automotive industries. 

Benefits and Other Fun Stuff:

We ask our consultants to be superstars, so we treat them like it. Even better, our perks are designed for employees by our employees. We do this because we believe in delivering a compelling benefits package that puts you at the heart of our rewards.  

• Competitive Salary – your bank account will be smiling  
• Unlimited PTO – we're serious about that work-life balance thing  
• Best-in-class health/vision/dental benefits – your health is our priority  
• Generous 401K options – take care of your future with us  
• Paid Parental Leave - supporting you during life's biggest milestones
• Opportunity to be a key player at a highly reputable, fast-growing consulting firm  
• High degree of internal mobility and diverse project opportunities  

The salary range for this position considers multiple factors influencing compensation decisions, such as skillset, previous experience, certifications, and various business & organizational requirements. Being hired at or near the top of the range for this role is uncommon, as compensation determinations rely on individual circumstances. Currently, the base salary range is estimated to be between $100,000 and $135,000.  

Torq is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national