Bartender

Bartender Position at Heritage Restaurant Group

Heritage Restaurant Group is part of New Mexico's largest locally owned hospitality company, uniting chef-driven restaurants, inventive culinary concepts, and the dynamic spirit of destinations like Sawmill Market, Park Square Market, The Smoky Note and the soon to open Santa Fe Food Market. We create experiences rooted in authenticity, exceptional service, and community pride while celebrating culture through food and genuine hospitality. If you lead with heart and passion for service, we invite you to join the Heritage family.

This role goes beyond preparing beverages; it is about contributing to a larger, multi-concept experience where speed, consistency, and guest engagement must seamlessly align with the rhythm of the entire space. Your ability to deliver high quality beverages while navigating high volume service, diverse guest expectations, and constant movement plays a critical role in maintaining the momentum of the food hall. This role matters because the bar serves as both a gathering place and a driver of atmosphere, helping to unify the experience across multiple outlets & vendors. By balancing efficiency with personality, upholding safety and service standards, and creating positive guest interactions in a fast-paced environment, the Bartender helps shape a cohesive, vibrant experience that keeps guests engaged, satisfied, and returning.

Responsibilities

• Prepare and serve beverages for bar guests and dining service.
• Deliver warm, professional, and seamless guest experiences.
• Greet guests promptly and create a welcoming bar environment.
• Maintain proper alcohol service standards and verify guest identification.
• Accurately handle cash and credit transactions and complete tip reporting.
• Maintain cleanliness and organization of bar and lounge areas.
• Manage bar inventory, restocking, and storage of supplies.
• Resolve guest concerns promptly and professionally.
• Uphold all food safety, sanitation, and company service standards.
• Maintain a polished, professional appearance at all times.

Benefits

• Competitive pay and comprehensive benefits, including a 25% match for 401k!
• Generous employee discounts across Heritage Hotels, restaurants, spa, and retail!
• Free employee parking!
• Growth and development opportunities!
• Supportive, people-first culture rooted in New Mexico pride and community!

Requirements

• Excellent verbal communication and interpersonal skills.
• Strong multitasking abilities in fast-paced environments.
• Commitment to maintaining a clean and organized bar.
• High attention to detail and commitment to service excellence.
• Positive attitude and willingness to learn.
• Strong customer service and problem-solving skills.
• Working knowledge of beverage preparation and responsible alcohol service practices.
• High school diploma or equivalent required.
• High-volume and/or fine dining experience preferred.
• Strong knowledge of classic cocktails, spirits, beer & wine.
• Current New Mexico Food Handler Certification and Alcohol Server Certification required.
• Ability to stand for extended periods and lift, carry, push, and pull 30+ pounds.
• Flexible availability including nights, weekends, and holidays.