Healthcare Customer Service Representative
University Physicians
[Patient Service / Remote] - Anywhere in U.S. / Up to $25-hr / Health-Dental-Vision-Life-Disability / HSA-FSA / Retirement Savings: 403(b) + 401(a) with match / PTO up to 32 days-yr Personal-Holidays-Sickness - As a Healthcare Customer Service Representative, you will: Provide exceptional customer service to patients and their families by answering inquiries and resolving issues in a timely and professional manner; Maintain accurate and detailed records of all interactions with patients and follow up on any unresolved concerns; Collaborate with other departments to ensure seamless patient experiences and efficient service delivery; Proactively identify areas for improvement and make suggestions to enhance the overall patient experience; Attend trainings and stay up-to-date on all policies and procedures related to patient services; Communicate effectively with healthcare providers and staff to ensure accurate and timely information is provided to patients. Hiring Immediately >>
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