Pathology Support Specialist

Why Join FCSAt Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.A Little Bit About FCSSince 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients. Come join us today!SummaryThe Pathology Support Specialist ensures pathology test orders placed in the EMR contain the required information for processing, entering the test and specimen data in the Lab Information System (LIS) and manages the workflow processes to include MRF follow ups, material receipt, release for testing, report receipt, and material returns. Works with the Laboratory Business Development team members to establish and drive pathology test order processes for expedited results.Primary Tasks and ResponsibilitiesRuns and processes BI reports to obtain daily test orders. Follows up on incomplete or unsigned orders. Includes continuous analysis of the proper functionality of the BI report format.Reviews orders in EMR for completeness and appropriateness. Records review to ensure the associated pathology report and ICD-10 code is available.Reviews the patient's demographics/insurance to ensure the test is directed to the appropriate lab for testing.Accurately accessions the test in the LIS ensuring the proper internal requests (IR) are assigned accordingly (Cpath, 3P bins).Creates Material Request Forms (MRF) to obtain material for in-house testing, and sending MRFs to Ref labs for those orders where insurance won't allow in-house testing.Receives and examines the specimen/material (paraffin blocks and slides) to ensure they contain the requested/correct identifiers.Deliver materials and documentation to proper laboratory department for testing.Follow-up and resolve problem-holds and any outstanding order issues in a timely manner.Follows up on pending orders to include Ref Lab's receipt of order, receipt of material and initiation of testing as well as reporting, order completeness, and material returns.In coordination with the staff pathologists, provides real-time feedback and answers questions relating to all pathology services.Performs assigned administrative and clerical duties associated with the daily processing of test orders that includes professional email and phone communications.Participates in all team related meetings and activities that will include minimal travel.Maintains records and metrics.Assists in the training of new employees in accordance with department protocols and company guidelines.Complies with quality control policies and procedures to ensure that all aspects of laboratory operations are performed in accordance with accepted standards and applicable laws for clinical laboratories.Practices universal precaution measures for the handling of materials (paraffin blocks and slides).Assists with additional duties or projects as assigned.Maintains and ensures the confidentiality of all patient information, at all times.Comply with all Federal and State laws and regulations pertaining to patient care, patient's rights, safety, billing, and collections. Adhere to all company and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan.Keeps work area in a neat and orderly manner.Maintains all company equipment in a safe and working order.This job description in no way implies that the listed duties are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related instruction and to perform other job-related duties requested by their manager or other management personnel. Other duties may be assigned to meet business needs.Education/Certifications & LicensesHigh School diploma or equivalentExperienceMinimum of three (3) years of experience in a medical/clinical or laboratory setting is preferred.Medical terminology knowledge required.Pathology terminology preferred.Lab Information System and Electronic Medical Record experience preferred.Core Competencies, Knowledge/Skills/AbilitiesEssential competencies and KSAs targeted to successfully performing in role:Analysis & Critical ThinkingStrong interpersonal skills to include effective verbal and written communication.Highly organized and detail orientedExcellent organizational and cross-functional team participation skillsWork independently and prioritize effectively.Possess moderate to high level computer skills to include Microsoft Office products.Ability to multi-taskValuesPatient First – Keeping the patient at the center of everything we doAccountability – Taking responsibility for our actionsCommitment & Care – Upholding FCS vision through every actionTeam – Working together, one team, one missionExpectations for All EmployeesEvery FCS employee is expected to regularly conduct themselves in a professional and respectful manner, to comply with all labor laws, workplace policy and workplace practices. Employees are expected to bring issues of any forms of workplace harassment, discrimination or other potential improprieties to the attention of their management or the human resources department.Screenings – Background and Drug ScreensSafeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug testing. Medical Marijuana cards are not recognized.EEOCFlorida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (View email address on click.appcast.io) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.