Head of Operations
Trivium LLC
Director Of Operations & Growth
Company: Amazon Growth Agency
Location: Remote
Reports To: CEO
Hours: 8:00 AM – 5:00 PM EST, flexible; occasional weekend availability
Compensation: Based on experience
We are not hiring someone to keep the trains running. We have people for that.
We are hiring the person who decides which trains we should be running at all — and then builds the track.
The company helps consumer brands win on Amazon. We're growing, we're launching new offers, and we're at the point where the ceiling isn't demand — it's infrastructure. Our CEO has more good ideas than there are hours to execute them. This role exists to close that gap.
If your instinct when handed a messy problem is to disappear for two days, research it properly, and come back with three options and a recommendation — keep reading. If your instinct is to ask what the priority is, this isn't your role.
What You'll Own
You'll own four areas. You will not personally execute every task inside them — but you will own the outcome, design the strategy, find the right people or tools, and drive it to done.
1. Brand Growth
- Build and run the engine that brings Amazon brands to us— outbound, partnerships, referrals, whatever proves out
- Test acquisition channels, measure honestly, kill what doesn't work
- Own the pipeline from first touch through signed client
2. Systems, AI & Internal Infrastructure
- Design the operating system of the business: workflows, SOPs, dashboards, handoffs
- Build AI-powered automations that replace manual work — not pilots, production systems people actually use
- Choose the stack, implement it, get the team to adopt it
3. Marketing Initiatives
- Test new channels and formats; source, brief, and manage vendors and freelancers
- Turn CEO ideas into scoped, resourced, launched campaigns
- Report on what moved the number and what didn't
4. Brand & Visibility
- Grow the company's presence and the CEO's personal brand across the channels that matter for an Amazon audience
- Build the content and distribution systems that make visibility repeatable, not sporadic
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