Car Wash Associate

Description

YOUR MISSION

Every Customer Attendant is cross‑trained across our front lot, our tunnel, and our indoor vacuum bay — and scheduled wherever the shift needs you most. Whether you're the first face a customer sees, guiding their car safely through the wash, or sending them off with a spotless car and a smile, your job is the same: turn every visit into a five-star experience and hold the Slippy's standard, station after station. Requirements

WHAT YOU'LL BE MEASURED ON

This isn't a task list — it's what winning looks like in this seat, wherever you're working that day. You'll get specific numeric targets during onboarding once you've seen the pace firsthand. At the Front — Greeting & Sales Greet every vehicle quickly and warmly, and help each customer find the right wash package or FAST PASS membership. Screen every vehicle for anything that needs special handling — racks, ladders, or conditions that aren't safe to wash — before it reaches the tunnel. In the Tunnel Guide every vehicle onto the conveyor safely and keep the line moving without ever rushing the customer. React immediately to any incident on the conveyor — stop it, check on the customer, and get a manager involved. In the Vacuum Bay Keep towels and window‑cleaner bottles stocked and ready all shift. Be the friendliest, most helpful face customers see on their way out — checking in, capturing feedback, and asking for Google reviews. Every Shift, Wherever You're Working Keep your station and the surrounding area clean and welcoming — first (and last) impressions happen fast. Give customers your full attention — phones stay off the floor, anywhere production is happening. Handle every transaction, sign‑up, and interaction accurately and honestly.

3 WHAT IT TAKES

The traits that make someone successful in this role. Our Core Values — SOLID (this is a must-have, not a nice-to-have) S - Standards: Holds the same high bar for every car and every guest, no matter which station you're working. O - Ownership: Treats every car, every customer, and every tool like it's your own. L - Legacy: Takes pride in building something — and someone — better than yesterday. I - Integrity: Honest with customers, and honest with the team, every shift. D - Discipline: Shows up on time and does it right, the same way, every time, at every station. #J-18808-Ljbffr TCW Associates Inc