EMS Coordinator

EMS Coordinator

National Ambulance LLC located in Springfield, MA is the fastest growing family owned ambulance service provider in Western Mass. We provide emergency and non-emergency ambulance services as well as wheelchair van services and education opportunities. Our main focus is to provide exceptional customer service in all aspects of patient care.

Position Overview: EMS Coordinator is a Full Time Position with Benefits

We are currently seeking a highly motivated EMS Coordinator to manage our daily operations. Flexibility is a key component in the success of this role within our company.

Attributes:

• Integrity
• Honesty
• Self Motivated
• Strong Organizational Skills
• The abilities to multi-task and function effectively in a team environment
• Excellent Analytical Skills
• Ability to Learn & Teach
• Customer Service Driven
• Excellent Peoples Skills

Responsibilities:

• Coordinate ALS and BLS Field Operations.
• Establish and communicate clearly defined goals, deadlines, and expectations to Field Staff.
• Conduct ALS and BLS operations Quality Assurance and Control.
• Update and implement Standard Operating Procedures for ALS & BLS.
• Lead Meetings
• Interdepartmental regular communications to ensure company objectives are met.
• Statistics Generation via excel spreadsheets.
• Disciplining and Terminating staff
• Investigation of Incidents, Accidents, Injuries.
• Coordinate EMS field logistics
• Purchasing & Inventory Control
• Corporate Compliance
• Customer Service Issue Resolution

Requirements:

• Associate Degree or equivalent work experience is required.
• Excellent PC skills including Microsoft Word and Excel and ability to easily navigate databases are required.
• 2 or more years of supervisory / management experience is desirable
• Knowledge of Ambulance and or Transportation, Services Industry, Healthcare Industry is desirable.
• Excellent written and verbal communication, problem solving and relationship building skills are essential to the success of this role.

Benefits:

• Health & Dental Insurance
• Paid Time Off
• Flexible Scheduling
• 401K Plan with Employer Match
• Incentive Programs
• Paid Continuing Education
• Emergency Medical Technician Certification

How to Apply:

• Apply via this post.
• You may email your resume to View email address on click.appcast.io
• You may apply in person at National Ambulance 425 St. James Ave. Springfield, MA 01109.

National Ambulance, LLC is an equal opportunity employer offering competitive wages and benefits package.

National Ambulance