Client Coordinator

Client Care Coordinator – Client Services

Meridian, ID | Full‑Time (30 hrs/week)

Oliver’s Nannies is growing fast, and we’re looking for a people‑focused Client Care Coordinator to support families, build relationships, and help drive client success. This role is perfect for someone who loves connecting with people, thrives in a dynamic environment, and wants a clear path into leadership.

What You’ll Do

• Serve as the first point of contact for families seeking childcare
• Convert new inquiries into active clients
• Conduct intake calls and confidently present services
• Build relationships with community partners
• Manage ongoing client communication and care plan updates
• Support retention through proactive, high‑touch service
• Participate in an after‑hours on‑call rotation
• Collaborate with internal teams to ensure seamless service delivery

What You’ll Gain

• Hands‑on experience in sales, client success, and account management
• Professional training in communication and client engagement
• Mentorship from Executive Management
• A clear path to leadership in a high‑growth start‑up
• Flexible daytime hours (Monday–Friday)
• Hybrid work environment

Who We’re Looking For

• Minimum 2 years of professional experience (internships count!)
• Daycare or preschool experience strongly preferred
• Strong interest in sales, client engagement, or customer success
• Confident communicator with excellent people skills
• Organized, adaptable, and able to multitask
• Proficient in Microsoft Excel, Word, and Windows
• Clean driving record + ability to pass a background check
• Positive, team‑oriented mindset
• Bachelor’s degree preferred

Compensation & Schedule

• Salary: $2,500-$3000/month
• Bonus eligibility
• Monday–Friday, flexible daytime hours.
• On‑call rotation required (Some Weekends)
• Onsite — Meridian, ID 83646
• Must be able to commute; relocation preferred if outside the area.