Laser Field Service Technician

Laser Field Service TechnicianAs a Laser Field Service Technician, you will be the trusted on-site technical expert supporting our customers across the United States. In this role, you’ll apply your mechanical, electrical, and troubleshooting skills to repair and maintain advanced Mitsubishi laser cutting systems. This is a hands-on, customer-facing position that requires regular travel, independent problem solving, and strong communication skills.Technicians travel Monday–Friday and typically return home by Friday evening. Travel is primarily regional but may include nationwide or occasional international assignments. We provide comprehensive training to help you build a successful long-term career in the machinery and manufacturing technology industry.Key ResponsibilitiesTravel to customer sites to diagnose, troubleshoot, and repair complex technical issues on Mitsubishi laser machineryPerform mechanical and electrical inspections, including dismantling, rebuilding, and system adjustmentsProvide remote troubleshooting support via phone when appropriateCommunicate professionally with customers to explain issues, timelines, and repair outcomesInterpret schematics, wiring diagrams, and block diagrams to support accurate analysis and repairDocument service activities, findings, and resolutions with clarity and detailAccurately complete and submit expense reports in a timely mannerMaintain company tools, equipment, and service vehicles in proper working conditionsPerform additional duties assigned to support customer satisfaction and department operationsRequired Skills & QualificationsWorking knowledge of machining, manufacturing processes, or industrial equipmentProficiency using common diagnostic and measurement tools such as voltmeters, multimeters, calipers, micrometers, and dial indicatorsAbility to use Windows-based computer and service softwareStrong verbal and written communication skillsComfortable working at heights when requiredValid driver’s license and ability to maintain a clean driving recordAbility to travel extensively Monday–FridayPreferred but not requiredAssociate's degree or technical certification in electronics, mechanics, mechatronics, or related fieldDemonstrated ability to diagnose and resolve electrical and mechanical issuesAbility to read and interpret machine manuals, electrical schematics, wiring diagrams, and other technical documentationExperience using electrical measurement equipment (e.g., voltmeter, oscilloscope)Experience utilizing precision measurement tools (e.g., indicators, micrometers, feeler gauges, and more)Working ConditionsWork is performed primarily indoors at customer facilities but may involve exposure to varying temperatures, noise, and industrial environmentsFrequent travel and driving are required, typically using a personal vehicle or a company-approved rental car; mileage or rental expenses are reimbursed by company policyOccasional overtime may be requiredMust be able to operate a motor vehicle safelyPhysical RequirementsFrequent bending, twisting, kneeling, standing, and hand-intensive workRegular lifting/carrying of up to 20 lbs. and occasional lifting up to 50 lbsConstant pushing/pulling of equipment up to 50 lbs.; heavier loads may involve carts or mechanical aidsRequires good visual acuity, including color recognitionEqual Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.