Driver Recruiter & Retention Manager

zTrip Worldwide

Driver Recruiter & Retention Manager – Build and Support Our Driver Network

Are you driven by connecting people with meaningful opportunities and building lasting professional relationships? We’re looking for a Driver Recruiter & Retention Manager to join our Baltimore team. In this role, you’ll play a key part in attracting qualified drivers, guiding them through onboarding, and supporting their long-term success within our transportation network.

Your work will directly impact driver growth, satisfaction, and retention—helping strengthen one of the region’s leading transportation services.

What We Offer:

Competitive medical, dental, vision, and life insurance
401(k) with company match
Paid Time Off (PTO) and paid holidays
Consistent Monday–Friday schedule
Opportunities for career advancement and professional growth

What You’ll Do:

Driver Recruitment

Develop and implement effective recruiting strategies to attract qualified driver candidates
Build and maintain a strong pipeline through networking, referrals, community outreach, and hiring events
Promote driving opportunities through partnerships and local initiatives
Meet hiring goals through consistent candidate engagement and follow-up

Onboarding & Driver Success

Serve as the main point of contact for candidates during the hiring process
Lead onboarding sessions and orientation programs for Independent Contractors (ICs)
Guide new drivers from application to onboarding and vehicle placement
Ensure every new driver has a smooth, professional, and welcoming onboarding experience

Driver Engagement & Retention

Build and maintain positive relationships with active drivers
Identify opportunities to improve driver satisfaction and long-term retention
Address driver questions, concerns, and challenges while connecting them with the right resources
Partner with operations and leadership teams to strengthen engagement initiatives

Administrative & Reporting Support

Maintain accurate records for recruiting, onboarding, and retention activities
Track hiring progress and retention metrics
Provide regular reporting and updates to leadership
Assist with workforce development and operational projects as needed

What We’re Looking For:

Experience in recruiting, staffing, sales, customer service, or workforce development preferred
Strong communication and relationship-building skills
Excellent organization and time management abilities
Self-motivated with the ability to manage multiple priorities
Professional, dependable, and team-oriented mindset
Passion for helping others succeed and grow

Why Join Us?

Play a critical role in growing and supporting our driver network
Make a meaningful impact on driver success and retention
Work in a fast-paced, people-focused environment
Collaborate with supportive leadership and operations teams
Grow your career in a dynamic and evolving industry

Ready to Get Started?

If you’re passionate about building relationships, supporting others, and contributing to a growing transportation network, we’d love to connect with you.

Apply today to become a Driver Recruiter & Retention Manager and help drive the future of transportation in Baltimore.

Apply

Vacancy posted 8 hours ago

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