Shift Leader (Golden Chick)

LV Petroleum is seeking a dedicated Shift Leader to join our dynamic team. As a Shift Leader, you will be responsible for overseeing the daily operations of our establishment, ensuring that the highest standards of service and efficiency are maintained. You will lead a team of employees, providing guidance, support, and training while fostering a positive work environment that encourages teamwork and productivity. Your role will be crucial in managing customer interactions and resolving any issues that may arise during your shift. Key Responsibilities: Team Leadership: Supervise staff during shifts, offering direction and support to ensure operational success. Customer Service: Maintain exceptional service standards, addressing customer inquiries and complaints efficiently. Operational Management: Oversee daily operations, ensuring adherence to company policies and procedures. Training and Development: Assist in the training and onboarding of new employees, promoting a culture of learning. Inventory Management: Monitor inventory levels and coordinate with suppliers for timely replenishment. Health and Safety Compliance: Ensure all staff follows health and safety regulations during their shifts. Financial Reporting: Manage cash handling processes and assist with daily financial reconciliation. High school diploma or equivalent; some college education is a plus. 2+ years of experience in a supervisory role within the retail or food service industry. Proven leadership skills with the ability to motivate and manage a diverse team. Exceptional communication and interpersonal skills. Strong problem-solving abilities and the ability to work under pressure. Basic knowledge of inventory management and financial processes. Availability to work flexible hours, including nights, weekends, and holidays. Physical Requirements: Ability to stand for extended periods and perform physical tasks related to operations. Capacity to lift up to 40 pounds as necessary. Benefits: Weekly Pay Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) #J-18808-Ljbffr