Lead Manager

Company Description Dynasty Real Estate & Property Solutions is a local Northwest Indiana investment team dedicated to making the home-selling process quick, easy, and hassle-free for property owners. Based in Crown Point, Indiana, the company serves the greater NWI area, including Lake, Porter, LaPorte, and surrounding counties. Dynasty Real Estate specializes in purchasing homes for cash, buying properties as-is so sellers can avoid repairs and cleanup. The company’s services span wholesale, fix and flip, rental properties, property management, multi‑family properties, short‑term rentals, and creative financing. Dynasty Real Estate is A‑rated by the Better Business Bureau, reflecting its commitment to professional and trustworthy service. Role Description The Lead Manager is a full‑time, on‑site role based in Griffith, IN, responsible for managing and nurturing incoming leads from property owners and potential partners. This role involves promptly responding to inquiries, conducting initial screenings, and gathering key property and seller information to qualify leads. The Lead Manager will maintain and update the CRM, track lead status, and ensure accurate documentation of interactions and outcomes. Daily tasks include coordinating follow‑up calls, scheduling appointments for acquisitions or sales team members, and collaborating with team members to optimize lead conversion. The Lead Manager will also support continuous improvement of lead processes, contribute to marketing feedback, and provide professional, empathetic communication to all prospects. Qualifications Strong communication and interpersonal skills, including clear phone etiquette and active listening. Experience with lead management, customer service, sales support, or related roles. Proficiency with CRM systems, data entry, and basic office software (e.g., spreadsheets, email tools). Organizational and time‑management skills, with the ability to prioritize multiple leads and tasks. Understanding of real estate investment concepts such as wholesale, fix and flip, rentals, and creative financing is beneficial. Ability to work on‑site in Griffith, IN, and collaborate effectively with a small, fast‑paced team. High level of integrity, reliability, and professional conduct in all interactions. Prior real estate, property management, or related industry experience is a plus. High school diploma or equivalent required; post‑secondary education in business, real estate, or a related field is preferred. #J-18808-Ljbffr