Practice Manager - Adult Medicine

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Practice Manager – Adult Medicine

Revere Health Center | Leadership Role

Are you an experienced healthcare leader who thrives on building strong teams and running a smooth, efficient practice? As Practice Manager for our Adult Medicine practice, you'll lead administrative and clinical support staff, own day-to-day operations for a single-site or smaller multi-site practice, and partner with leadership to keep the practice performing at its best.

What You'll Do

• Lead the team: Oversee the daily performance of secretarial and clinical support staff, manage schedules, and coordinate coverage based on daily staffing needs.
• Build and grow talent: Hire, orient, and evaluate staff; support career development through coaching, counseling, and training; and administer corrective action when appropriate.
• Champion compliance: Ensure staff complete all mandatory training and adhere to HIPAA policies and procedures.
• Drive operational excellence: Evaluate, develop, and implement administrative systems and procedures, and analyze practice performance metrics to achieve optimal outcomes.
• Manage the financials: Collaborate on annual budgets, oversee payroll and resolve payroll issues, and monitor patient billing for compliance with revenue procedures.
• Make an impact beyond your practice: As a member of the leadership team, provide administrative cross coverage to address staffing and operational issues.

Qualifications

Lead with Purpose: Practice Manager

Are you a seasoned healthcare leader who thrives on building strong teams and keeping operations running smoothly? At Mass General Brigham, you'll lead a dedicated practice team, strengthen its financial health, and help create an exceptional experience for patients and staff alike.

Why You'll Love It

• Lead and inspire – Coach and develop a team in a collaborative, mission-driven setting.
• Make an impact – Shape practice operations and financial performance that directly support patient care.
• Grow your career – Join one of the nation's leading academic health systems.
• Great benefits – Medical, dental, vision, 403(b), tuition reimbursement, discounted MBTA pass, and more.

What You'll Bring

• Bachelor's degree in a related field (experience may be considered in lieu of a degree)
• 5–7 years of supervisory experience and 5–7 years of experience in a healthcare environment
• Strong, proven leadership skills and the ability to work with staff at all levels
• Strong communication, organizational, and time management skills
• Strong analytical and math skills, with a strong understanding of Microsoft Office, including Excel
• Knowledge of accounting principles, physician billing, and revenue cycle management
• Ability to adapt to multiple and rapidly changing priorities and deadlines

Additional Job Details (if applicable)

Make a Difference Every Day at Revere Health Center

Department: Revere Health Center, 300 Ocean Avenue

Schedule: Full-time, onsite

Benefits: Medical, dental, vision, 403(b) retirement plan, tuition reimbursement, discounted MBTA pass & more!

Bring your organizational skills and welcoming spirit to a team where your work truly matters! As a vital member of our clinical operations team, you’ll provide the administrative support that keeps our practice running smoothly and efficiently. In this dynamic, fast-paced role, you’ll be the friendly face patients and clinical staff count on, helping create a positive, efficient, and compassionate environment for everyone.

What you’ll do

• Provide administrative support that keeps daily clinic operations running smoothly
• Welcome and assist patients with a friendly, compassionate approach
• Partner with clinical staff to create an efficient, positive care environment

Ready to make an impact in your community? Apply today and join a team that cares!

Remote Type

Onsite

Work Location

300 Ocean Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$65,998.40 - $96,033.60/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on carejobs.now.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.