Assistant Food and Beverage Manager - Deaconess Henderson Sportsplex

Job Description

Job Description

ASSISTANT FOOD & BEVERAGE MANAGER - Deaconess Henderson SportsplexDHSP SFM, LLCLOCATION: Henderson, KYDEPARTMENT: FOOD & BEVERAGEREPORTS TO: FOOD & BEVERAGE MANAGERSTATUS: PART-TIME (NON-EXEMPT)ABOUT THE COMPANY:Deaconess Henderson Sportsplex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Henderson, KY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Deaconess Henderson Sportsplex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARYThe Assistant Food & Beverage Manager supports the successful execution of food & beverage and event operations by providing on-site leadership during assigned events. This position helps supervise team members, supports concessions and operational needs, coordinates event-day staffing and shift responsibilities, and helps ensure a clean, safe, and guest-focused environment. The role also serves as a key operational contact during events and assists with opening and closing procedures, event support, and inventory responsibilities as needed.PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Serve as the on-site manager during assigned eventsEnsure Food & Beverage and Operations team members are performing assigned duties efficiently and professionallySupervise staff throughout events and provide guidance as neededCoordinate employee lunch and rest breaks to maintain proper staffing levelsAssign and monitor pre-shift and post-shift responsibilitiesStep in to assist with concession stand operations when neededPerform janitorial or facility support tasks as necessary to ensure a clean and welcoming environmentServe as the main operational contact for event directors during eventsOpen the facility before events and secure/close the venue after eventsMonitor facility cleanliness, safety, and guest experience throughout eventsAddress customer questions or concerns in a professional and timely mannerEnsure staff follow company policies, procedures, and safety standardsAssist with setup and breakdown of events as neededComplete shift reports and communicate operational updates to managementHelp identify and resolve operational issues before they impact guests or eventsAssist with inventory counts and inventory management as responsibilities expandPerform other duties as assigned by managementMINIMUM QUALIFICATIONS:Must be at least 21 years old1-3 years of culinary experience2-4 years of food & beverage management experience Food Manager Safety Certification, Safe Serve Certification, or similar certification (or willing to obtain upon employment)CPR and First Aid Certified (or willing to obtain upon employment)Requires good communication skills, both verbal and writtenMust have strong leadership skillsMust be detail-oriented and have outstanding organizational skillsAbility to maintain focus in a high-volume, fast-paced environmentMust be able to work irregular shifts to include nights, weekends, holidays as neededProficient in Microsoft Word and ExcelWORKING CONDITIONS AND PHYSICAL DEMANDS:Must be able to lift 50 poundsMay be required to sit or stand for extended periods of time indoors and outdoorsFacility has intermittent noise