The Role…
At Soho House, the Food and Beverage Admin Manager plays a key role in ensuring
smooth and efficient operations within the food and beverage department.
Reporting directly to the General Manager, this position is responsible for
overseeing all administrative functions, including menu edits and
implementation, walkout recovery, expense reports, SOP implementation and
execution, vendor coordination and ensuring the business is optimized to its
highest standards. The F&B Admin Manager works closely with the kitchen and
service teams to streamline processes and ensure that daily operations run
seamlessly.
Main Duties…
* Serve as the Admin Manager for four days per week, with one day dedicated to
cross-training and operational involvement to enhance business acumen and
maintain a holistic understanding of the department.
* Oversee the rollout and execution of new menus, ensuring alignment with Soho
House standards and guest expectations.
* Manage processes for addressing member walkouts, ensuring swift resolution
and maintaining guest satisfaction.
* Handle expense report requests and receipts, ensuring accuracy and timely
submission to meet financial reporting requirements.
* Maintain and update the compendiums, ensuring all information is current and
accessible to the team.
* Conduct bi-weekly audits of the Micros system to ensure menu accuracy and
pricing compliance.
* Implement and enforce Standard Operating Procedures (SOPs), ensuring
consistency in operations and service.
* Provide support to the House Trainer and General Manager (GM) in delivering
training programs to staff, ensuring high standards of performance and
development.
* Assist with site compliance, ensuring all regulatory requirements, health,
and safety standards are met.
* Coordinate monthly department meetings by sending calendar invites, securing
appropriate meeting spaces, and managing administrative tasks such as meeting
minutes, sign-in sheets, and communication with the site payroll team to
ensure accurate staff coding and attendance tracking.
- Oversee uniform inventory, budget management and staffing pars.
- Ensure compliance with allergy procedures and maintain a clean, sanitary, and
safe work environment, adhering to all health and safety regulations.
* Promote transparency and open communication, fostering a culture of
ownership, accountability, motivation, and teamwork among staff.
* Anticipate and identify guest needs, developing action plans that enhance the
guest experience and mitigate potential risks.
* Serve as an influential leader, proactively managing operations alongside the
AGM and GM to ensure service levels, staffing, and member/guest experiences
exceed expectations, while maintaining profitability within targeted budgets.
* Demonstrate passion for guest service, fostering clear and effective
communication with members, guests, and staff to maintain the highest
standards of internal and external customer satisfaction.
* Establish clear targets, KPIs, schedules, and procedures that align with
company policies and support operational excellence.
* Perfrom all duties as assigned by Manager/Supervisor.
Scheduling & Labor Management
* Support weekly scheduling for all F&B outlets, including restaurant, bars,
events
* Monitor daily staffing levels to ensure coverage aligns with member volume,
reservations, and programming
- Track call‑outs, late arrivals and shift adjustments
- Communicate staffing needs to F&B leadership and assist with real‑time
solutions
People Support
- Maintain accurate employee rosters, role assignments, and certifications
- Support onboarding, training coordination, and internal promotion
documentation
- Assist with uniform ordering, distribution, and tracking
- Serve as an administrative liaison between F&B leadership and People &
Development
Pre‑Opening & Readiness
* Assist with pre‑opening administrative duties, including staffing
confirmations and operational communications
- Support managers with daily checklists, event outlines, and coverage plans
- Be available as an on‑site administrative support during peak periods and
events
Inventory & Vendor Comms
* Assist with compliance and audits
Communication
* Maintain clear, professional communication between F&B leadership, managers,
and hourly teams
* Distribute schedules, updates, and operational notes accurately and on time
Compliance
* Support incident documentation and follow‑up as needed
The F&B Admin Manager role will dedicate approximately three times to
administrative responsibilities and two times to operational floor management.
Required Skills/Qualifications:
- Minimum of 2+ years’ experience in a similar capacity
- Excellent written and verbal communication skills with an acute eye for
detail
* Detail oriented, process driven and ability to problem solve in high-volume
and demanding fast-paced environments
* Adept in Salesforce, POS (or alternative), Open Table, Opera or other
Hospitality driven technologies experience, serving as an educator for
colleagues
* Passionate and influential leader who positively communicates
cross-functionally and leads a team to drive efficient and effective best
practices through service
* Passionate about food and beverages trends and best practices and local
health & safety compliancy regulations
- Ability to manage personnel and meet / exceed financial targets
- Guest-oriented and service-minded as well as flexible and pro-active
- Consummate critical thinker with a solution-oriented approach
- Energetic, flexible, collaborative, and proactive leader whose competencies
include both strategic initiatives and immediate business needs
* Dynamic disposition, capable of adapting to shifting priorities, demands and
timelines
Physical Requirements
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to make periodical fast paced movements are required to go from
one part of the property to others.
- Must be able to move, pull, push, carry or lift at least 30 pounds.
- Must be able to occasionally kneel, bend, crouch and climb is required.
- Must be able to perform physical activities such as lifting, cleaning, and
stooping.
* Must be able to stand, walk, lift, and bend for long periods of time.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits
and perks. Whether you’re seeking entry-level employment or a new opportunity to
expand your profession, we offer training to develop the technical and
managerial skills necessary to enhance your career.
* Health Care + 401K: Full time employees are eligible for full benefits;
Medical, Dental & Vision as well as Retirement fund with a 2% match
- Paid Time Off: Full- Time Employees have sick day's + vacation days
- Career Development: Soho House can progress your career domestically or
internationally as well as managerially or technically
* Soho Impact: Empowering the Soho House Community to make positive change,
through mentoring, apprenticeship, local outreach and sustainability
* Learning & Development: An extensive range of internally and externally run
courses are available for all employees.
* Cookhouse & House Tonic: Celebrating our passion for food and drink. Check
out our monthly calendars and get involved in trips, training's and events.
Available to all.
* Team Events: From fitness sessions to cinema screenings and art classes, each
month we hold a series of fun events which you can sign up to.
* Team Meal: Whilst on duty in our Houses & Restaurants you will be provided
with a substantial meal free of charge.
In accordance with California law, the salary range for this role if filled
within California is listed below. The range for the position in other
geographies may vary based on market differences. The actual compensation will
be determined based on experience and other factors permitted by law.
Pay Range
$75,000—$85,000 USD
