Contents Crew Chief

Contents Crew Chief

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is hiring a Contents Crew Chief at our Chantilly Office. For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake, Newport News and Arlington area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters. As deemed one of the Top Workplaces in Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping make fire and water damage "Like it never even happened." Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment. As the front-line representative of the SERVPRO brand, the Contents Crew Chief demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities:

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction through the project process.
• Communicate clear expectations to content technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with contents project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements:

• Valid driver's license
• High school diploma/GED (preferred)
• At least 1 year of experience in restoration, preferably contents cleaning
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies:

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Compensation: The salary range listed reflects the total target annual compensation for this position, which includes both base salary and commission opportunities. Individual earnings will vary based on performance, commission achievement, and other applicable factors. Compensation: $60,000.00 - $72,500.00 per year