Resort Manager

Job Description

Job Description

Resort Manager

Kissimmee, Florida

At andCo Hospitality, we believe great vacations turn into great stories, the kind guests remember, share, and come back for. Across our resorts in Florida, Colorado, and New Jersey, we create hospitality experiences that feel personal, thoughtful, and well-run.

We’re looking for a seasoned, guest-obsessed Resort Manager to lead one of our flagship Kissimmee-area properties a large-scale, full-service resort with 400+ keys, active Food & Beverage operations, resort amenities, and the operational complexity of a high-volume hospitality environment.

This role is equal parts business leader, operational expert, and culture builder. You’ll own the performance of the resort, inspire the team, elevate the guest experience, and drive results across every department. If you’ve already led at this level and want to make a meaningful impact with a growing hospitality company, we’d love to meet you.

What You’ll Be Up To

Lead the Business

Own overall resort performance across guest satisfaction, financial results, team engagement, operational execution, and long-term asset care.

Drive revenue, manage expenses, improve efficiencies, and meet or exceed budgeted goals across all departments. Use financial reports, forecasts, labor productivity, guest feedback, and KPIs to make smart, timely decisions.

Set Strategy & Execute

Partner with corporate leadership to develop and execute operational strategies, annual action plans, and property-level priorities.

Identify opportunities to reduce costs, improve service consistency, strengthen team performance, and elevate the overall guest experience.

Anticipate challenges and act before they impact operations, team members, or guests.

Drive Food & Beverage Performance

Provide direct oversight of F&B operations and financial performance.

Hold the function to the same standards of excellence as every other department, from guest experience and staffing models to cost control, service consistency, and profitability.

Create Exceptional Guest Experiences

Ensure the resort consistently delivers safe, clean, welcoming, and well-maintained accommodations, amenities, and public spaces.

Monitor guest feedback and turn insights into action. Serve as a visible brand ambassador, building strong relationships with guests, owners, team members, vendors, and the local community.

Build & Lead a High-Performing Team