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Head of AI Transformation for Customer Success

Decisive Point

Decisive Point is seeking a Head of Customer AI Transformation to build and lead the AI Transformation Factory. This role entails redefining customer success operations, enabling AI activation, and driving cross-functional collaboration to enhance customer experience. With a focus on operational leadership, you'll engage in proofs of concept and ensure the integration of AI capabilities into all workflows. Strong experience in enterprise SaaS customer success and AI fluency are essential. The position offers remote or hybrid work options based in San Francisco. #J-18808-Ljbffr

Vacancy posted 16 hours ago
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