Head of AI-Native Contact Center Platform
Jobleads-US
Innovaccer Inc. is seeking an exceptional product leader to build and scale our AI-powered Contact Center and Customer Operations platform.
This role owns vision, strategy, and execution to transform contact centers into autonomous operations, integrating conversational AI, voice, routing, agent assist, AI agents, workflows, and analytics. The candidate will partner with engineering, AI teams, and executives, work with customers to identify high-value use cases, and shape a multi-year roadmap
#J-18808-Ljbffr Jobleads-US- ...About COVU COVU is building the AI-native operating stack for insurance distribution —... ...fragmented service businesses into a scalable platform with data, automation, and product at... ...discipline, chart of accounts, cost center structure, and management reporting that...PlatformWork at office
- ...customers. Through the MoveDocs personal injury solutions platform, Libra integrates and streamlines medical, financial, and professional... ...to service our customers. Job description The Manager, AI-Native Software Engineering leads a team of engineers building and...PlatformWork at officeRemote work
- ...product leader to build and scale our next-generation AI-powered Contact Center and Customer Operations platform. This leader will own the product vision,... ...for transforming traditional contact centers into AI-native, increasingly autonomous operations. The platform will...PlatformTemporary workWork at officeLocal areaImmediate start
$240k
...right. NAVEX is looking for a Head of UX to define the future of... ...a bold UX vision across our platform, creating cohesive, differentiated... .... You’ll define NAVEX's AI-enabled UX strategy,... ...delivery while ensuring human-centered design principles remain at the...Platform$255k - $300k
...fast, this might be your perfect fit. As Head of Fraud, you'll lead Cleo's fraud... ...expertise: ATO, synthetic identities, KYC platform management ~ Operational fraud experience... ...applicable any previous employment with Cleo AI. I accept that if any of the information given...PlatformLive inWork at officeRemote workFlexible hours1 day per week- ...functions: Learning Technologies & Development and Epic Clinical Systems Training. You will guide blended learning, manage eLearning platforms, and drive digital learning innovation across the organization. The role requires strategic leadership, collaboration with HR/IT/...Platform
- The Head of Wealth Management Trading leads Cerity Partners’ dedicated central trading program... ...Partner with the Investment Office and Platform team on model implementation, strategy... ...initiatives Lead development and adoption of AI-powered tools and reconciliation workflows...PlatformWork at officeLocal areaRelocationFlexible hours
- ...NAVEX is seeking a Head of UX to define the future of our customer experience. This leadership role will elevate design maturity across Product, Engineering and Design, championing human-centered AI-enabled UX while driving measurable business outcomes. You’ll build...
$7.25 per hour
...conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral... ...you are unable to complete this application due to a disability, contact ****@*****.*** to ask for an accommodation,...PlatformHourly payFull timeWork experience placementWork at officeLocal areaFlexible hoursShift workNight shift$110.7k - $218.3k
...advanced analytics, Generative AI, transformative technologies,... ...Microsoft Dynamics 365 and Power Platform.Configure, customize, and... ...Customer Service, Field Service, and Contact CenterSupport solution... ...secure, maintainable, and user-centered solutions.Configure and enhance...PlatformLocal areaVisa sponsorship$134.5k - $265.1k
...application security, platform as a service security,... ...infrastructure security, AI security, security monitoring... ...day-to-day client contact, providing guidance on... ...experience with cloud native application protection... ...inquiries to the Global Call Center (GCC) at...PlatformLocal areaVisa sponsorship$250k - $300k
...Director of Product, AI Platform Job type: Full Time · Department: Product Management · Work type: Remote · USD 250-300 / year... ...execution and platform leader that helps marketing, commerce, and contact center teams turn every conversation into revenue. Through its AI...PlatformFull timeCurrently hiringLocal areaRemote workFlexible hours- ...Chief Marketing Officer to own the end-to-end go-to-market engine, drive demand generation, and establish ASAPP as the leading AI-native CX platform. You will bridge storytelling with commercial discipline to scale our marketing machine and pipeline. In this role, you...Platform
- ...Director of Software Engineering - Secure Web Platform at JPMorganChase within the Digital... ...Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation... ...patterns and reuse. Practical cloud native experience Expertise in Computer Science...Platform
- ...Infosys Limited is seeking an AI Architect to design, implement, and lead enterprise AI/ML and Generative AI solutions... ...architectures, and deliver end-to-end results on cloud-native and hybrid environments with platforms like AWS, Azure, and GCP. You will work with GenAI...Platform
- ...ensuring that technology decisions, platforms, and automation capabilities... ...Enterprise RPA, Agentic AI platforms, DevOps, and Intelligent... ...and reference architecturesAI Center of Excellence (AI CoE)... ...Hands on experience with cloud native architectures (Azure preferred...PlatformFull timeWork from home
- ...Libra Solutions, LP is seeking a Manager, AI-Native Software Engineering to lead a team of engineers building platforms powering MoveDocs products. The role combines people leadership with technical oversight, delivering high-quality software and scaling AI-native capabilities...Platform
- ...Product Strategy & Execution, AI Health Cloud to lead the strategic... ...and delivery of both platform capabilities and AI-powered healthcare... ...Experience working with cloud-native platforms, DevOps pipelines,... ...explainability, and human centered product development.Travel up...PlatformFull timeTemporary workWork from home
$192.5k - $264.7k
...Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and... ...deliver the only multimodal architecture centered on customers that combines Generative AI... ...strategic feedback into product and platform roadmaps based on enterprise insights, helping...Platform- ...for the world's most dynamic AI companies, like Cursor, Notion... ...Capital. Join us and help build the platform engineers turn to to ship AI... .... THE ROLE As the Head of IT at Baseten, you will build... ...+ employees). Modern Cloud-Native Stack Mastery: Deep, hands-on...PlatformFlexible hours
$40k - $55k
...in healthcare. Sailor is building the platform for senior mental health, connecting... ...professionals, and insurance plans. Our AI-native operating system powers seamless care coordination... ...: Serve as a credentialing point of contact for providers and internal teams,...PlatformFull timeWork at officeRemote workFlexible hours- ...Architect to lead the full stack design and integration of advanced AI/ML platform and solution architectures within our AI-enabled Health Cloud... ...to translate business and clinical requirements into cloud-native, reusable platform capabilities and solution-specific...PlatformFull timeWork from home
- ...About Origin Origin is building the endpoint AI observability platform for AI-adopting organizations. We believe that organizations should... ...comfortable working with high agency in a fast-moving, AI-native environment. Responsibilities Lead technical execution...PlatformRemote workHome officeFlexible hoursShift work
$245k - $300k
...Senior Product Management Director, Core AI & SearchApplylocations: Arlington, VA - 1... ...cross-functional leaders, and ensure shared platform investments translate into trusted,... ...areas and help teams deliver scalable, AI-native experiences for legal, tax, and government...Platform- ...distributed systems and enterprise platforms. This role requires deep... ...event-driven architectures, cloud-native engineering, and large-scale... ...through automation and AI-assisted engineering practices... ...and/or hiring process, please contact us at (***) ***-**** or by sending...PlatformFull timeLocal area
- ...next generation of analytics and AI capabilities. As the Lead AI &... ...delivery plans. Cloud data-platform modernization: Help drive the... ...Python, SQL, APIs, and cloud-native services. Collaborate on integrating... ...stakeholders and the AI Center of Excellence to deliver secure...PlatformFull timeWork at officeRemote work
- ...Senior Director, AI, Data, and Architecture Position Summary The Senior Director... ...EnlivenHealth’s AI strategy, data platform direction, enterprise architecture, and technical... .... ~ Strong understanding of cloud-native architecture, distributed systems, APIs,...Platform
- ...Responsibilities Design, implement, and manage cloud-native network security controls in GCP, including: o GCP VPC... ...Preferred Qualifications Experience integrating AI/ML and agentic platforms (e.g., Anthropic Claude or sim ilar) into DevOps pipelines...PlatformFull time
$235k - $350k
...our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our...PlatformWork experience placementWork at officeLocal area$231.5k - $272k
...With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in... ...queryable materialized views that power AI agents, dashboards, operational queries,... ...and modern database systems into a cloud-native, streaming-first architecture. You'll partner...PlatformFull timeRemote work
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