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Head of AI-Native Contact Center Platform

Jobleads-US

Innovaccer Inc. is seeking an exceptional product leader to build and scale our AI-powered Contact Center and Customer Operations platform.

This role owns vision, strategy, and execution to transform contact centers into autonomous operations, integrating conversational AI, voice, routing, agent assist, AI agents, workflows, and analytics. The candidate will partner with engineering, AI teams, and executives, work with customers to identify high-value use cases, and shape a multi-year roadmap

#J-18808-Ljbffr Jobleads-US
Vacancy posted 2 days ago
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