Senior AV Specialist

Job Description Summary

Organization's Summary Statement:

The Senior AV Specialist at the University of Maryland’s Robert H. Smith School of Business, College Park campus, provides advanced technical support for instructional and collaborative technology in all classrooms, conference rooms, event spaces, and common areas, located in Van Munching Hall. This role involves troubleshooting and resolving advanced technical issues reported by customers, escalated from Smith IT/AV Technicians, or assigned by Smith IT Management and Administrators. Efforts may include programming, device replacement, cable replacement, and/or system configurations. The Senior AV Specialist is also responsible for providing basic user support when needed. Shift hours are TBD.

EXAMPLES OF WORK:
Provide advanced technical support for complex live and hybrid events, including video conferencing, recording, streaming, and sound reinforcement.
Lead AV projects and coordinate with internal departments, vendors, and contractors; develop and maintain documentation for AV system configurations, standard operating procedures (SOPs), and support workflows.
Evaluate, test, and recommend new AV technologies and solutions to enhance instructional and institutional delivery.
Train and mentor AV team members and student workers on the use of equipment and troubleshooting techniques.
Establish and maintain procedures for AV equipment, ensuring timely maintenance and upgrades. Ensure AV systems comply with accessibility standards and institutional policies.

Physical Demands: Ability to lift 10 lbs.

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university.

Experience: Five (5) years of audio visual programming experience.

Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

KNOWLEDGE, SKILLS, & ABILITIES:
Knowledge of audio visual technology.

Knowledge of room design and implementation best practices.
Skill in oral and written communication.
Skill in the use of Microsoft Office Google Office Suite.
Ability to multitask and prioritize assignments.

Additional Job Details

Preferences:

N/A

Required Application Materials:

Cover letter, Resume and list three references

Best Consideration Date:

October 3, 2025 

Posting Close Date:

N/A

Open Until Filled:

Yes

Job Risks

Financial Disclosure Required

No

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website .

Department

BMGT-IT Smith

Worker Sub-Type

Staff Regular

Salary Range

$86K to $100K

Benefits Summary

For more information on Regular Exempt benefits, select this link .

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.  Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

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