Assistant Shift Manager, Table Games

Assistant Shift Manager, Table Games page is loaded## Assistant Shift Manager, Table GamesApplylocations: Hard Rock Casino Cincinnatitime type: Full timeposted on: Posted 16 Days Agojob requisition id: R2686Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Description:****The Bottom Line:**Are you the type of person who enjoys providing a high-level of customer service?**Table Games Assistant Shift Manager:**Responsible for the leading the day to day operation of the Table Games Operation.**Role Responsibilities:*** Administers the entire operation of an assigned gaming area in compliance with Commission* Safeguards assets.* Oversees all transactions in gaming area and reports any outstanding or irregular play to the Table Games Shift Manager.* Maintains integrity of equipment as well as replacement of damaged or defective cards/dice.* Ensures proper Cash Transaction Reporting.* Instructs subordinates in daily performance of their required duties. Reviews Table Games’* Supervisors and Dealers’ progress and continues training through constructive instruction and* Tracks and records proper win/loss figures of gaming area for Table Games Shift Manager and is responsible for scheduling team members for the appropriate table games.* Communicates effectively on a professional level all pertinent gaming information to fellow team members.* Handles guests’ concerns quickly and efficiently.* Signatory ability includes the following:* Fill Request.* Credit Request.* Fill Slip.* Credit Slip.* Front Money/Marker Request.* Markers issuance.* Table Game Inventory form - opener and closer.* Key logs as prescribed in ICS.* Progressive Payout Slip.* Card and Dice Inventory Log.* Currency Transaction Report.* Authority to issue complimentary services within approved guidelines.* Error slips.* Table ratings.**Access to restricted areas includes the following:*** Table game pit area.* Cards and dice (storage and pit stands).* Keys as prescribed in ICS.* Automated system as required and authorized to perform job duties.* Surveillance room.* Guest Cash Transactions.* Gaming Equipment Room.**Knowledge, Skills & Abilities*** Literate and fluent in English* Demonstrated ability to communicate effectively, both verbal and written* Demonstrated ability to deal effectively with employees at all levels* Strong organizational and analytical skills* Computer literacy* Ability to handle complex and emotional issues* Acts as a role model to other employees and always leads by example* Adheres to all regulatory, company and department policies and procedures* Must project professionalism and possess excellent verbal and written communication skills* Professional appearance* Team player**Education and Experience*** Bachelor’s degree (or equivalent from a two-year college or technical school) or 3-5 years equivalent training/experience required.* Minimum of five years table games experience with progressive supervisory/management experience required.**Required Certification/License**Ability to obtain a Gaming Occupational License within the State of Ohio #J-18808-Ljbffr Hard Rock International