PT Brand ambassador

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Brand Ambassador Responsibilities Provides excellent customer service, ensuring a customer‑first mindset. Understands sales objectives and consistently meets or exceeds individual KPIs (e.g., SPH, data capture) by utilizing key tools and resources to drive performance. Contributes to the achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brand’s policies and procedures. Connects customers utilizing our Polo Connect program. Demonstrates passion and knowledge of fashion and styling. Educates customers on all programs, initiatives, resources and offerings available to them. Provides customer service in the fitting‑room area, assisting with sizing and maintaining store standards. Maintains store standards, policies, and processes on the sales floor and back‑of‑house area, completing all opening and closing responsibilities as required. Supports operational activities such as floor sets and replenishment (ISOS). Participates in individual company trainings, including compliance, product, process, talent development and company initiatives. Balances tasks while prioritizing the RL experience, ensuring the customer experience remains the top priority. Provides necessary feedback to Management on product feedback, category opportunities or needs. Maintains visual standards and applies visual techniques and company guidelines. Supports a professional and positive work environment, champions company core values and upholds company policies. Collaborates with colleagues and contributes to a cohesive and inclusive team environment. Qualifications Retail experience or similar industry experience in a complex, high‑volume or high‑profile environment preferred. Ability to effectively communicate with customers and store personnel. Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around or with chemicals, lift/climb up to 30 lbs, and climb moderately. Ability to operate the register, stand, move and walk for multiple hours. Ability to work a flexible schedule to meet the needs of the business, including day, evening, weekends, possible overnight shifts and travel (as required). Ability to build and maintain positive working relationships with customers, management, and co‑workers. #J-18808-Ljbffr