Fleet Service Administrator

Job Description

Job Description

Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental !

Company Overview

At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer's needs. At PTR, we don't just rent trucks—we partner with our customers to drive efficiency and success on every job site.

The Fleet Service Administrator provides essential administrative support to the Fleet Service department while serving as the front-line representative of the company. This role manages purchase orders and ensures accurate vendor payments. This role supports all Fleet Service Regions to ensure smooth invoicing operations.

LOCATION

On-site in Fort Wayne, IN

Hours of operations

Monday through Friday 8:00 AM to 5:00 PM

Compensation

Hourly Rate of $23-$26 per hour + Benefits that start day one

RESPONSIBILITIES

• Process all weekly purchase orders accurately in DoApp.
• Communicate with Fleet Service Coordinators to collect and correct missing or inaccurate paperwork.
• Create and invoice all Service Bill Backs.
• Assist as needed in routing incoming emails to the appropriate Fleet Service Coordinator.
• Coordinate communication between Fleet Service and Accounting to ensure requests are handled efficiently.
• May be responsible for communicating customer service bill backs

REQUIREMENTS

MUST HAVE

• High school diploma or equivalent
• Strong data entry skills and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent communication skills, both written and verbal
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
• Strong organizational skills and ability to maintain accurate records
• Works well in a team environment
• Detail-oriented and self-motivated
• Comfortable working cross-functionally with Fleet, Finance, Sales, and Customer Service teams

NICE TO HAVE

• Experience in Accounting, Invoicing, or Purchase Order processing
• Familiarity with Fleet Service
• Prior Customer Service Experience
• Previous experience in an administrative, accounting, or customer service role
• Strong technical knowledge of fleet equipment, service, and repair processes

Employee Benefits

At Premier Truck Rental (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally.

Wellness & Fitness

Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're interested in group classes, virtual personal training, personalized workout plans, or nutrition coaching, we've got you covered.

Exclusive Employee Perks

Enjoy a variety of additional benefits designed to make life a little easier and more enjoyable:

• PTR Swag & Uniform/Boot Allowance
• On-site Micro-Markets stocked with snacks and essentials
• Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment
• Additional partner and vendor discounts

Performance Incentives (Commissions, Bonuses & Profit Sharing)

At PTR, we believe in rewarding success. Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on performance. Incentive eligibility varies by position, so be sure to ask your recruiter about the compensation opportunities available for your role.

Comprehensive Benefits — Starting Day One

✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)
✔ 401(k) matching and long-term financial planning support
✔ Paid time off so you can recharge
✔ Life, accidental death, and disability coverage
✔ Ongoing learning and development opportunities

Training, Growth & Recognition

We partner with the Predictive Index behavioral assessment tool, which helps identify natural behavioral drives such as dominance, extraversion, patience, and formality. This tool supports hiring decisions, team development, and employee engagement throughout the entire employee lifecycle.

Culture & Connection — More Than Just a Job

At PTR, we don't just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values.

Connect and engage through:

✔ PTR Field Days & Team Events
✔ The Extra Mile Recognition Program
✔ PTR Text Alerts & Open Communication

Employment Classification

Premier Truck Rental hires full-time, part-time, contractor, and intern positions, depending on business needs.

Benefits eligibility varies by employment classification. Contractors, interns, and part-time employees are not eligible for the full-time employee benefits package.

Equal Opportunity Employer

Premier Truck Rental is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law