Senior Support Technician Level 2 (MSP)
$60k - $70kBowman Williams
Senior Support Technician Level 2 (MSP)We are a growing Managed Services Provider (MSP) in the DFW area seeking a Senior Support Technician Level 2 (MSP) to serve as a point of escalation for technical issues and collaborate on IT modernization projects. The Senior Support Technician Level 2 (MSP) role offers the opportunity to work with cutting-edge technologies, assist in migrations, virtualizations, and cloud computing, and play a key role in enhancing client IT environments. If you thrive in a fast-paced MSP setting and enjoy solving complex IT challenges, this position is for you.Senior Support Technician Level 2 (MSP) Day to Day:Configure and install Windows-based servers and computer systems for SMB clients.Assist with M365 and Azure migrations, including Intune and mobile device management (MDM).Assist with virtualization projects (P2V and V2V) using Hyper-V and VMware.Install, configure, and maintain security tools and policies to protect client environments.Support, upgrade, and optimize customer networks and in-house servers.Collaborate with Senior Project Engineers to implement IT solutions that modernize infrastructures.Senior Support Technician Level 2 (MSP) Requirements:MSP experience required—must be comfortable working in a multi-client environment.Hands-on experience with Windows servers, M365, and Azure deployments.Strong knowledge of Hyper-V and VMware virtualization.Experience supporting firewalls, networking, and server maintenance.Ability to troubleshoot escalated IT issues and provide solutions efficiently.Detail-oriented with strong documentation skills and a proactive problem-solving mindset.Senior Support Technician Level 2 (MSP) Salary + Benefits:$60,000 – $70,000Health and Dental InsurancePTO + Paid HolidaysPaid TrainingCertification ReimbursementClear Promotion Paths Bowman Williams
Vacancy posted 3 days ago
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