General Manager
Whealdon Estates by Barclay House
Description
Bring Joy and Connection to Every Day at Whealdon Estates by Barclay House
QSL Management is one of the fastest-growing senior living companies in the industry—and we’re just getting started. Our mission is to provide luxurious, resort-style homes where seniors can thrive in an environment centered around wellness, security, longevity, family, joy, and self-worth.
We believe our team members deserve the same level of care and support we provide our residents. That’s why we foster a workplace where growth, purpose, and passion come together. If you lead with Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy, you’ll feel right at home here.
We are currently seeking a dedicated, servant-hearted General Manager to join our team at Whealdon Estates by Barclay House . This role is perfect for a driven hospitality or senior living leader who thrives in a fast-paced environment and is passionate about delivering exceptional service, strong operational performance, and a warm, resident-centered experience.
Why You’ll Love Working With Us
- Competitive pay
- Excellent benefits package
- Supportive, team-oriented culture
- A high-impact leadership role where your decisions shape community success
- Opportunities to grow within a rapidly expanding organization
Primary Responsibilities of the General Manager
- Oversee daily community operations, including full profit and loss accountability
- Lead recruiting, hiring, onboarding, development, scheduling, and performance management of team members
- Execute sales and operational strategies in partnership with the Regional Vice President
- Support and supervise the community’s sales efforts, including tours, sales calls, competitive analysis, and census building activities
- Ensure effective management of labor, occupancy, expenses, and community budgets
- Maintain regulatory compliance and promote a safe, well-maintained living and working environment
- Foster strong relationships with residents, families, team members, community partners, and Support Center departments
- Monitor building needs, preventative maintenance, and overall facility readiness
- Conduct resident and staff meetings to ensure open, ongoing communication
- Provide on call, overnight, and role coverage support as needed to ensure smooth community operations
QSL Management is an Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.
Your next opportunity awaits at Whealdon Estates by Barclay House!
Requirements
Requirements
Education & Experience
- Bachelor’s degree in business administration, healthcare administration, hospitality, or related field preferred
- Two to four years of successful operations management experience, ideally in senior living, assisted living, long-term care, hospitality, restaurant, or retail management
- Proven ability to meet financial goals and drive operational excellence
- Strong history of managing, developing, and coaching team members
- Understanding of facilities management and preventative maintenance systems
- Proficient with Microsoft Office Suite and comfortable with computer-based systems
Additional Requirements
- Must meet the standards outlined in the company’s Motor Vehicle Policy
- Valid driver’s license; position may involve driving a company or personal vehicle
- Strong communication, leadership, and problem-solving skills
- A caring heart and genuine desire to serve seniors
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