Drake's Bristol Associate Manager

Associate Manager

BHG Associate Managers are responsible for the day-to-day operations of the restaurant by maintaining an area of responsibility such as Training, Service, Bar, or Kitchen. Associate Managers will work as a member of the store's management team, reporting to the store's Managing Partner.

The ideal candidate will embody the company's mission of 100% Guest Satisfaction, 100% of the Time and reflect the qualities of an Ideal BHG Employee: Humility, Encouraging, Caring, Personable, and Teamwork Oriented.

Associate Managers are expected to accomplish the following during each shift:

• Ensure Safety of Guests and Staff
• Monitor Costs and Profits
• Proactively Complete Administrative Duties
• Treat Guests and Staff Exceptionally Well
• Uphold Quality Assurance Standards

Benefits include:

• Competitive Salary Package including Health Care Benefits with Vision and Dental Add-Ons
• 4-Day Work Week Scheduling
• Company Wide Manager Dining Card
• Management Bonus Structure
• Paid Vacation Time
• 401K/ROTH IRA Option with Company Match
• Opportunity for Growth
• Annual Evaluation and Salary Raises

Requirements, Qualifications, and Conditions include:

• Education or Experience – Minimum of one-year related experience; or one year certificate from college or technical school in related field; or equivalent combination of education and experience.
• Training Program – Participation in Core Values Training Program at 1 or more locations, travel may be required, hotel accommodations are covered by BHG.
• Language Skills – Ability to effectively communicate through reading, writing, and speaking English; Spanish speaking skills not required, but encouraged – Language learning program offered.
• Computer Skills – Basic computer knowledge and proficiency of Microsoft programs such as Word and Excel are required, Knowledge of other systems such as Toast and 7Shifts are not required but encouraged.
• Work Environment – Must be able to work a flexible schedule, must be able to continuously stand for long periods of time, comfortable working with hot equipment such as hot wells and cold equipment such as walk-in coolers.
• Physical Requirements – Must be able to move loads up to 100 lbs through the restaurant; bending, kneeling, and climbing to reach equipment and products will occasionally be required.

BHG is all about creating memorable experiences for every guest, every time. Any restaurant can take an order and offer a refill. At BHG, we want more than an order taker, we want an experience maker. From the time the guest walks in the door until the time that they leave, we need to exceed their expectations 100% of the time. Based in Lexington, KY, Bluegrass Hospitality Group is the home of unique restaurant concepts including Malone's, Malone's Prime Events & Receptions, Harry's, Drake's, Aqua Sushi, and OBC Kitchen, spanning 6 states and employing over 3000 team members. Though we have many concepts, our Mission is the same: 100% Guest Satisfaction, 100% of the Time. We recognize that our success depends on the quality of people we Hire and Develop and our willingness to radically invest in them by:

• Creating Opportunity
• Communicating Well
• Providing Exceptional Training
• Delivering Continuous Feedback and Accountability