Senior Health Educator- Asthma Educator - Remote

Job Title

Provides senior level support for health education activities.

Job Description

This position is focused on Asthma care and is seeking experience in asthma instruction with a preferred AE-C. Please make sure to include any experience in this qualifier on your resume. This is for a pediatric population.

Essential Job Duties

• Develops, implements and evaluates health education programs for members within the Molina network and the broader community.

• Provides oversight and assistance to providers in meeting health education contract requirements.

• Serves as a resource for health educators in the resolution of issues that may arise during the implementation of quality improvement (QI) interventions.

• Identifies, designs, implements, and evaluates health education interventions to meet the needs of the targeted population based on priorities established by the department and current contracts.

• Conducts population, geographic, and member-specific needs assessments.

• Coordinates the health education services assessment of Independent Physician Association (IPAs) and medical groups as required and collaborates with other quality improvement (QI) staff on oversight.

• Represents as a liaison to internal departments, community-based organizations (CBOs), social service agencies and public health departments to ensure that Molina resource information is current and available.

• Participates in the development of internal resources in collaboration with other departments identified in the annual work plan.

• Reviews and updates health education materials and programs, including preventive care guidelines, incentive packets, the health plan website and communications to providers.

• Successfully engages members in health promotion via direct member calls.

• Coordinates care of members from call tracking boxes and health education voicemails, including connecting members to appropriate programs and resources.

• May collaborate with various grant recipients, state and local entities that work toward improving the health of Molina members.

• Participates in QI planning and project work to further QI goals (e.g., Healthcare Effectiveness Data and Information Set (HEDIS) activities, strategic planning, and special projects).

• Provides input on the design and functionality of all utilized databases.

• May serve as the designated QI representative at various external activities to include immunization, Early and Periodic Screening, Diagnostic, and Treatment (EPSDT), chronic condition collaborative and other work group meetings.

• Provides training and support to new and existing health education team members.

• This position may require same day out of office travel 0 - 80% of the time, depending upon state-specific needs.

• This position may require multi-day overnight travel on occasion, depending upon state-specific needs.

Required Qualifications

• At least 3 years of experience in a health education-related capacity, and at least 1 of year experience working with a wide range of member populations within a managed care setting, or equivalent combination of relevant education and experience.

• Ability to build relationships with community-based organizations (CBOs).

• Strong customer service skills.

• Knowledge of available community resources.

• Knowledge and understanding of HEDIS and NCQA.

• Critical-thinking, problem-solving and analytical skills.

• Ability to navigate change with flexibility and a positive outlook.

• Effective verbal, written and interpersonal communication skills.

• Microsoft Office suite and applicable software programs proficiency, and ability to learn new information systems and software programs.

Preferred Qualifications

• Experience with Medicaid, Medicare, and/or Marketplace government-sponsored programs.

• Experience working with the Medicaid population.

• Certified Health Education Specialist (CHES).