Senior Technical Analyst, Employee Listening

Role Description

As the Senior Technical Analyst of Employee Listening, you will report to the Director, Employee Listening & Sensing. You will support the Employee Listening team as a technical survey platform expert, including a broad portfolio of programs serving the enterprise. You will be responsible for designing, programming, and deploying surveys and dashboards for a wide variety of programs including annual census, pulse surveys, lifecycle surveys, and ad-hoc listening.

Key responsibilities include:

• Program and deploy surveys across enterprise listening programs, including census, pulse, lifecycle, and ad hoc initiatives.
• Translate stakeholder requirements into survey architecture, dashboard logic, and data workflows that scale.
• Build and maintain dashboards with advanced logic, including org hierarchies, trends, benchmarks, and role-based reporting.
• Manage data pipelines including SQL queries, metadata, hierarchy structures, and participant datasets.
• Partner with cross-functional teams to ensure data accuracy, system alignment, and program success.
• Lead quality assurance across surveys, dashboards, and reporting outputs to ensure accuracy and integrity.
• Identify opportunities to streamline processes, improve user experience, and evolve platform capabilities.

Qualifications

• 5+ years of experience in survey programming, analytics, or technical data operations.
• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Psychology, or related field. Will accept any suitable combination of education, experience, and training.
• Expertise in Qualtrics Employee Experience (EX) platform.
• Proficiency in SQL; experience with data tools such as Workday, Tableau, Snowflake, or Databricks preferred.

Requirements

• Detail-obsessed, solution-oriented, and calm under pressure.
• Ability to bring structure to ambiguity and rigor to execution.
• Comfortable building complex survey programs, managing data workflows, and solving technical challenges at scale.
• Technical expert in Qualtrics Employee Experience (EX), capable of translating business needs into scalable, high-quality survey and reporting solutions.

Benefits

• Open to remote work except in South Dakota, Vermont, and West Virginia.
• The annual base salary for this position ranges from $107,700.00 in our lowest geographic market to $212,600.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills, and experience.
• We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed.