Quality Assurance Analyst (Voice & Chat)
Samprasoft
Quality Assurance Tester
The Aetna IT Delivery organization, within CVS Health’s Data, Digital, Analytics, Technology (DDAT) organization, is seeking a Quality Assurance Tester to create and execute manual and automation test scripts to drive the overall quality and user experience for a Conversational AI platform that is helping our members to get answers to their health insurance questions through the channel of their choice. This role is responsible for identifying the QA test scenarios, partnering with product and technology partners to deliver a superior user experience with a focus on quality.
Key Responsibilities:
- Ability to create, execute and automate complex functional and regression test scenarios to avoid leaked defects.
- Ensure test coverage and execution of test cases that exercise all critical inter-system integration points.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Quality Assurance Analyst (Voice & Chat) in Hartford, CT vacancy
- ...Role: QA Tester / Analyst Spec II Hartford, CT (Hybrid 3days onsite/week)... ...Seeking a highly skilled Quality Assurance Automation Engineer to design, develop... ...scripting, and multi-channel solution (voice & chat) knowledge. Key Responsibilities...Chat
Futran Tech Solutions Pvt. Ltd.
Hartford, CT2 days ago - ...client has an anticipated opening for an experienced Software Quality Assurance (QA) Analyst. This role is responsible for designing, executing, and... ...virtual face‑to‑face technologies (MS Teams, Zoom, WebEx, chat, etc.) Demonstrated experience engaging in creative...ChatWork experience placementRemote work
- ...Role: Quality Assurance Analyst Location: ON-Site ( Hartford, Connecticut) Locals Preferred Required Skills/Experience The candidate must have the following skills or experience: Bachelor of Science in Computer Technology, exposure to programming...SuggestedLocal area
ACI Infotech
West Hartford, CT11 hours ago - ...Quality Analyst The candidate will serve in the capacity of a QA Automation Engineer, will follow a well-defined vision of how IT and... ...verbal and written communication skills. Work with the Quality Assurance Manager to establish goals and release quality while meeting...Suggested
Suncap Technology
Hartford, CT7 days ago $92k - $102k
...talent through secure, reliable testing solutions and cutting-edge technology. As a member of PSI, you'll contribute to delivering high-quality services that support professionals and organizations across industries. You'll work within ETS's global framework while...SuggestedRemote workWorldwideFlexible hoursEducational Testing Service
Hartford, CT2 days ago$110k - $120k
...Job Title Senior Quality Assurance Analyst Job Description This is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected...Full timeTemporary workLocal areaFlexible hoursAscot Group
Hartford, CT11 hours ago- Job Description Our Direct Client is seeking an experienced, full-time, on-site, dedicated Candidate, with skills and expertise as described in below requirement. Responsibilities: The Application Tester is responsible for system testing, User Acceptance Testing, and requirements...Full time
- ...Quality Assurance Test Lead This is a hybrid position and will require 20% in office presence. The agency needs the service of a Quality Assurance Test Lead (HANDS ON). The specific focus of this candidate will be to ensure that new systems are built in a way that best...Contract workWork at office
Suncap Technology
Hartford, CT2 days ago - Job Title Candidates must be willing to relocate to CT or must be from CT. Remote initially. Onsite work will be needed once the state moves to in person work schedule. Local to CT candidates only Skills Excellent communication (written and verbal) Solid...Contract workLocal areaRemote workRelocation
Suncap Technology
Hartford, CT11 hours ago - For this position, the candidate shares their experience and judgment with the team to plan, accomplish goals and mentors less experienced staff. In addition, the agency requires: An experience professional with demonstrating the following knowledge and skills...Permanent employment
HCL Global Systems
Hartford, CT11 hours ago $17 per hour
...Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)...ChatHourly payNight shiftRaymour & Flanigan
Manchester, CT11 hours ago$50 - $60 per hour
...Responsibilities include reviewing AI outputs and providing clear feedback to enhance AI performance. Payment starts at $50-$60 per hour, supplemented by bonuses for high-quality work. This independent contract position is remote for U.S. applicants only. #J-18808-Ljbffr...Hourly payContract workRemote workDataAnnotation
Hartford, CT11 hours ago- ...have an hour or two per week to take a walk, visit the park or chat about Copa, Balon de Oro or Fifa, this is the match for you. When... ...desire to help others; pleasant demeanor; good reading/speaking voice; reading skills; organizational or planning abilities; good driving...ChatLocal areaRelocation
Aging and Disability Services
Hartford, CT1 day ago $2,111 per week
...opportunities matching your desired criteria. With Vivian, you can chat directly with recruiters and apply to staffing agencies with a... ...it is housing, payroll, travel, benefits, or just a friendly voice to talk to, we are there every step of the way. The company you...ChatWeekly payShift workNight shiftOneStaff Medical
Hartford, CT2 days ago$3,496 per week
...opportunities matching your desired criteria. With Vivian, you can chat directly with recruiters and apply to staffing agencies with a... ...it is housing, payroll, travel, benefits, or just a friendly voice to talk to, we are there every step of the way. The company you...ChatWeekly payShift workOneStaff Medical
Farmington, CT2 days ago- ...the country. As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience... ...ll Do Respond to customer inquiries via phone, email, and chat with professionalism and care Help customers with orders,...ChatHourly payRemote work
ForgeFit
Hartford, CT11 hours ago - ...Job Title: QA Analyst (Hybrid Onsite - Locals Only) Location: Hartford, CT Duration: 6 Months+ Job Type: Corp... ...augmentation to its clients. We provide on-time, on-budget, and quality service to our clients and consistently meet their expectations...Local area
GSK Solutions
Hartford, CT2 days ago - ...delivery concerns from clients and service providers via phone, chat, and email. Completes daily reprint audit and uploads the documentation... ...the diversity of our employees. We want you to be you and your voice to be heard. We value our communities: We offer paid time off...ChatFull timeContract workPart timeInternshipLocal area
Paychex
Rocky Hill, CT2 days ago - ...enhanced digital experience and data/analytics. Your Aetna Virtual Assistant (YAVA) / Live Chat – A hybrid/SAFE program with the objective of delivering a world class voice/chat self service capability replacing our heritage IVR’s with Conversational AI. Required...Chat
Samprasoft
Hartford, CT3 days ago - ...Supervisor/Manager appropriately and promptly. Assures all patients are correctly identified... ...Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred. ~ Experience with... ...and applicants. Our Company does not use chat rooms for job searches or communications....ChatDaily paidTemporary workWork at officeLocal area
VillageMD
Newington, CT4 days ago - ...developers to design, develop, test, deploy and maintain a chatbot Troubleshoot bots, debug, and deploy chatbots on various channels (voice/chat) Leveraging AI, NLP Technologies and cognitive machine learning to develop chatbot applications Integrate chatbot solutions...Chat
Samprasoft
Hartford, CT3 days ago - Talent Groups is seeking an experienced Software Quality Assurance (QA) Analyst for a 12-month contract based in Hartford, Connecticut. The role involves designing and executing complex test plans to ensure high-quality software applications are delivered. The ideal candidate...Remote jobContract work
- Educational Testing Service in Hartford, Connecticut is seeking a Quality Assurance Lead to oversee testing for technology platforms. You will design and execute test plans, manage bug reports, and ensure data validation across multiple sources. Candidates should have over...
- ...scripting, and multi-channel solution (voice & chat) knowledge. Key Responsibilities:... .... Collaborate with developers and QA analysts to understand application functionality... ...identify defects and ensure compliance with quality standards. Integrate automated tests...Chat
Prophecy Technologies
Hartford, CT1 day ago - ...and mentoring team members, specifically within the realms of voice and chat bots. Candidates should also have a track record... ..., you'll play a crucial role in building and delivering high-quality software that enhances customer experiences. You'll be involved...Chat
Insight Global
Hartford, CT11 hours ago - ...patients have access to high-quality, connected care services that... ...appropriately and promptly. Assures all patients are correctly... ...Copy Machine, Scanner, Email/Voice Mail) preferred. ~ Experience... ...applicants. Our Company does not use chat rooms for job searches or...ChatTemporary workWork at officeLocal area
Summit Health Inc
Newington, CT11 hours ago $2,359 per week
...Agencies across the United States, so you can compare travel opportunities matching your desired criteria. With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single Reusable Profile to find your ideal job faster and easier than...ChatShift workNight shiftAccess Health Care Physicians LLC
Hartford, CT1 day ago$2,207.84 per week
...pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ or schedule a call...ChatShift workNight shiftBluePipes, Inc
Hartford, CT4 days ago$2,110 per week
...Agencies across the United States, so you can compare travel opportunities matching your desired criteria. With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single Reusable Profile to find your ideal job faster and easier than...ChatImmediate startShift workPrime Time Healthcare Therapy
Hartford, CT3 days ago$2,462 per week
...Agencies across the United States, so you can compare travel opportunities matching your desired criteria. With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single Reusable Profile to find your ideal job faster and easier than...ChatImmediate startShift workAccess Health Care Physicians LLC
Hartford, CT11 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Quality Assurance Analyst (Voice & Chat). Be the first to apply!
Related searches