Cafe Barista - Midtown Village

Rival BaristaRival Bros operates multiple cafes, a cocktail bar/restaurant and a robust wholesale program in the Philadelphia area, delivering excellent coffee and customer experience on each front.Rival Baristas serve as the frontline ambassadors of all guests' experience and enable Rival Bros cafes to be places where people can come together and enjoy great food and beverages in an uplifting environment. Baristas act as guides to customers in finding the right options from cafe menus, create quality drinks and products, and provide any additional information that guests need. They are responsible for the daily upkeep of the cafe. There is a mandate of being helpful and supporting the general cafe needs during all services which is outlined below. We are a small space so we must work together to deliver a superior experience.Duties and Responsibilities:Attend scheduled shifts on time and in accordance with dress code and appearance guidelinesKeep the cafe clean, presentable, and organized inside and outside: this includes taking out trash, cleaning bathrooms and maintaining window clarityPrepare high quality food and drinksTake and fulfill customer orders and requestsContribute to an excellent experience for both employees and customersHave a clear understanding of all cafe itemsProcess cash and card transactions (Basic counterfeit detection and end of day drawer reconciliation)Restock and organize retail items, deliveries, and paper goodsCommunicate with staff and managers to keep the work environment functioning smoothlyAssist in successful training of new hires by familiarizing them with day to day cafe operations while on shift including: coffee and food information, general flow of service, customer interaction, opening and closing proceduresComplete all side work before the end of a shiftWe are looking for candidates who can embody a guest-first mentality; they are committed to maintaining a positive atmosphere during periods of high volume.Required Skills/Abilities:General appearance and upkeep of cafeCustomer satisfactionSupervisor feedbackIdeal applicants:Have weekend availabilityAre comfortable both giving and receiving feedbackAre self-motivated and able to complete responsibilities independentlyEnjoy working in a fast paced environment but find appropriate work to be completed in downtimeHave experience in one or more of the following areas: customer service (retail or restaurant), specialty coffee or bartending/serving.If you do not have experience in any of these areas but think you would be a good fit– Apply! Be sure to let us know how any of your transferable skills will relate to our cafés. We are prioritizing applicants who might be interested in growing with our organization and are eager to learn new skills!Physical demands:This position will require the employee to periodically lift, push, pull or carry items up to 50 lbs in weight (putting away deliveries of boxes, cold brew kegs, outdoor furniture)This position requires the employee to stand for extended periods of timeThis position will require the employee to periodically climb stairs, ramps or uneven surfacesCompensation and Benefits:Competitive pay and excellent tipsMedical coverage for all full-time employees40 hours Paid Sick Leave (City)Up to 40 hours Paid Time Off401(k) Savings Account (3% Matching)Free bag of coffee every week!Free personal drinks any timeThe company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.